Merchant Chargeback Analyst Sr. jobs in Charlotte, NC

About this role:

Wells Fargo is seeking a Lead Finance Analyst to support the Merchant Services business and be part of Wells Fargo’s broader Card and Merchant Services finance team.  This role will partner closely with the Merchant Services sales and relationship management organizations, providing consultation and recommendations with respect to customer pricing decisions in compliance with profit and risk guidelines.  Pricing decisions are based on analysis of prospect customer business metrics (i.e. sales volume, transactions, seasonality, etc.) and costs to the business in order to support pricing recommendations.

In this role, you will:

• Gain a thorough understanding of Wells Fargo Merchant Services pricing strategies as decisions made will have a direct impact on ability to meet customer needs
• Support business revenue goals
• Partner with product and technology functions to assist with the implementation and launch of new products, ensuring go to market pricing, exception and approval requirements are set appropriately
• Understand the regulation and compliance changes made by the Payment Networks and impacts to pricing analysis and strategies
• identify and resolve pricing issues

Required Qualifications, US:

• 5 years of Finance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Pricing/Finance/Accounting/Analytics experience within the Merchant Services Industry
• Excellent verbal, written, and interpersonal communication skills
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
• Self-starter with exceptional critical thinking skills combined with a strategic business focus; can formulate and implement solutions with minimal guidance
• Sense of urgency with ability to adapt to fast changing priorities and timelines

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.