Merchant Chargeback Analyst Sr. jobs in Gulfport, MS

About Us

Bernhard's core mission is delivering innovative engineering, construction, and energy solutions that empower our clients and promote a sustainable future. Bernhard is comprised of four divisions: Mechanical, Electrical, Engineering, and Development, each with a distinct identity and service offerings. The intersection of our capabilities enables Bernhard to provide turnkey Energy-as-a-Service ("EaaS") solutions to our clients. At the same time, our divisions continue working in the market sectors and communities that the Company has traditionally served. Bernhard's vision is to be the leading EaaS provider in North America through the delivery of excellent, high-value service and innovative solutions for our clients.

Overview

Purpose and Essential Duties

The Sr Director of Fabrication Operations is responsible for the oversight of fabrication services for all of Bernhard’s locations.  This position provides leadership and oversight for the day-to-day fabrication of HVAC, mechanical piping, sheet metal and plumbing, including modular and multi-trade racks & skids.

Responsibilities

Specific responsibilities include:

• Ensures and improves performance, productivity, efficiency, and profitability of the piping, sheet metal and modular/racks fabrication branches.
• Manages fabrication services P&L, including participation in the development of the operating budget.
• Establishes and manages KPIs aligned with fabrication material and labor estimates.
• Maintains and promotes a safe and efficient working environment that enhances employee morale and ensures safety practices are followed.
• Hires, develops and mentors the supervisory team, including fabrication managers and coordinators to maintain performance standards as defined by products and service levels, utilizing metrics and tools.
• Manages staffing, scheduling, assignments and inventory to maintain budgetary targets successfully and achieve targeted financial goals of the facilities and business unit.
• Coordinates with customers including Business Unit Managers and Operations Managers on a regular basis, ensuring all performance expectations are met or exceeded.
• Coordinates, monitors, manages and facilitates the interaction with and obtaining support from Ops service groups such as BIM, Purchasing, Estimating, Engineering and Safety; including driving BIM spooling and purchasing to meet production quality and deliverable schedule.
• Monitors daily production to ensure that all production standards are met.
• Reviews and understands estimates for Fabrication and ensures change orders and budget changes are processed to align with fabrication work being performed.
• Upgrades skills and industry knowledge of all members of the team through training and other appropriate means.
• Coordinates and upgrades quality assurance program including inspection, documentation and training.
• Leads strategic execution of continuous improvement and optimize manufacturing process flow utilizing Lean Manufacturing practices.
• Participates in the preparation of ROI and budget for significant equipment and facility investments.

This position is Full-Time, Exempt, and reports to the Vice President of Fabrication Services.

Qualifications

Required Education, Experience, and Qualifications

• Trade school/Apprenticeship Certification and/or bachelor’s degree in Engineering, Business Administration, Management or Finance.
• 8 Years of experience managing manufacturing or fabrication facility with greater than 30 employees.
• Ability to understand P6 Scheduling.
• Ability to understand and analyze financial and other business data to effectively make continuous
• Exceptional customer service, relationship building and communication building skills.
• Effective verbal and written communication skills.
• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
• Versed in the industry and the Company’s competitors.
• Ability to multitask and perform duties outside of the scope of work when necessary.

Preferred Education, Experience, and Qualifications

• Trade school/Apprenticeship in Plumbing, HVAC piping, industrial piping, or sheet metal.
• Mechanical or Industrial Engineering experience.
• Certified Welding Inspector Certification (WS/QC1).
• Lean Manufacturing principles and Six Sigma Certification.
• Experience with ISO 9001 or UL Certification processes.

Travel Requirements

• 15% of time will be spent traveling to job site(s)/office location.

Physical/Work Environment Requirements

• Climbing stairs.
• Remaining in a stationary position, often kneeling, standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Quiet environment.
• Light work that includes adjusting and/or moving objects up to 20 pounds.

Don’t meet every single requirement? Studies have shown that diverse candidates are less likely to apply to jobs unless they meet every single qualification. At Bernhard, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We are proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participate in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

To staffing/placement agencies: We are not responsible for any fee related to unsolicited resumes from 3rd party staffing and placement agencies (whether submitted through this website or sent directly to an employee of Bernhard LLC or its operating companies) unless a written agreement is in place between the agency and Bernhard, LLC (“Company”) and an authorized Company representative makes a written request to the agency to assist with a requisition. Similarly, no fee will be paid for candidates who apply and claim to be represented by an agency. Any unsolicited resumes, CVs, or other candidate information submitted by an agency will become the property of the Company, and no fee will be paid in the event such candidate is hired.

If you are an agency and would like to be considered for partnership with Bernhard, LLC please send your company’s information to agency@bernhard.com.