Merchant Chargeback Analyst Sr. jobs in Huntington, WV
Merchant Chargeback Analyst Sr. is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst Sr. may require a bachelor's degree or its equivalent. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Merchant Chargeback Analyst Sr. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Merchant Chargeback Analyst Sr. jobs
ANALYST
- HCL Technologies
-
Canada, KY
FULL_TIME
-
IT Analyst (1st line technical support)
Role, responsibilities, and skill sets:
Provide hardware / software / network problem diagnosis / resolution via telephone for customer s end users.
Resolve or Route incidents and requests to appropriate teams
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
Administer and provide User Access and Exit controls.
Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumventions.
Work closely with helpdesk peers in cross-training, development/implementation of operational excellence procedures and fostering teamwork.
Work closely with support staff to obtain technical knowledge and to permanently solve chronic problems.
Perform effectively as a project leader or project team member as required for helpdesk projects and internal assignments.
Willing to participate in on the job and commercial training designed to enhance skills and support capabilities.
Troubleshooting mobile devices (knowledge of AirWatch/Mobile Iron/Blackberry/Good for Enterprise is a plus)
Willing to work in different shifts and national holidays as required by Operations.
Technical Requirements:
Windows Operating systems
Clients: Windows8, Windows7, Windows 10
Servers: Windows 2008, Windows 2003, Windows 2000
Remote desktop connectivity applications (TeamViewer, LiveMeeting, Windows Remote Assistance
Knowledge of Lync and OCS
MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook
Internet browsers (e.g. Explorer, Chrome, Firefox)
Anti-virus and firewall software
PC Hardware knowledge
o Desktop
o Laptop
o Peripheral devices (printers, scanners)
Mobile devices and OS (iOS/Android/Windows)
PC Hardware knowledge
(1.) To maintain high login Efficiency (Availability) for customers. (2.) To provide level 1 remote desktop support to resolve tickets orprovide hardware or software or network problem diagnosis or resolution via telephoneoremailorchat within agreed SLA of ticket volume and time. (3.) To update worklogs and follow shiftor escalation process to escalate complex problem to appropriate support specialistsorroute problems to 2nd and 3rd level IT support staff as the case be. (4.) Work on value adding activities such Knowledge base update and self development. (5.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies. (6.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases. - Just Posted
Sr. Designer
- Serco North America
-
Canada, KY
FULL_TIME
- Position Description Are you seeking a remote position working in a fast-paced team based multi disciplined environment, while collaborating with others, the Senior Designer will contribute to and be ...
- 15 Days Ago
Customer Care Representative Sr
- Valvoline LLC
-
Canada, KY
FULL_TIME
- Overview It All Starts with Our People As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology...
- 1 Day Ago
Sr Developer - NodeJS
- CocoTechoes
-
Pune, KY
FULL_TIME
- Company DescriptionAbout CocoTechoes - The Engineering StudioBESPOKE AUTOMATION, INTEGRATION AND DIGITISATION SOLUTIONSWe engage as an extension of yourself providing strategic ideation, inputs and co...
- 1 Month Ago
Sr. Naval Architect
- Serco North America
-
Canada, KY
FULL_TIME
- Position Description Are you seeking a hybrid opportunity working in a fast, team based multi-disciplined environment, while collaborating with others and supporting the navy, coast guard, and commerc...
- 1 Month Ago
Sr. Security Engineer
- Fortra
-
Canada, KY
FULL_TIME
- As a hands-on role, the Senior Security Engineer is to collaborate with all parts of the organization. The role is responsible for cybersecurity controls, and processes to identify, protect, detect, r...
- 18 Days Ago
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0 Merchant Chargeback Analyst Sr. jobs found in Huntington, WV area
Fuel Compliance Officer - 12 Month Roster
- Department Of The Treasury
-
Huntington, WV
- Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION? A description of the business units can be found at: h...
- 4/19/2024 12:00:00 AM
Financial Representative
- Modern Woodmen of America
-
Ashland, KY
- The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial...
- 4/19/2024 12:00:00 AM
Finance Director - Louisa, KY
- Addiction Recovery Care
-
Huntington, WV
- Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 202...
- 4/18/2024 12:00:00 AM
Financial Representative
- Western & Southern Life
-
Huntington, WV
- Organization : Name HUNTINGTON WV Default: Location : City HUNTINGTON Overview The purpose of the Financial Representati...
- 4/18/2024 12:00:00 AM
Finance Director - Louisa, KY
- Addiction Recovery Care
-
Ashland, KY
- Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 202...
- 4/18/2024 12:00:00 AM
Financial Representative
- Modern Woodmen of America
-
Huntington, WV
- The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial...
- 4/17/2024 12:00:00 AM
Headquarter Branch Manager
- Ashland Credit Union
-
Ashland, KY
- At Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning you...
- 4/17/2024 12:00:00 AM
Financial Representative
- The Western and Southern Life Insurance Company
-
Huntington, WV
- Explore Your Future at Western & Southern Life Do you have a desire to be part of a team of talented people who are driv...
- 4/16/2024 12:00:00 AM
About Huntington, West Virginia
Huntington is in the southwestern corner of West Virginia, on the border with Ohio, on the southern bank of the Ohio River, at the confluence with the Guyandotte River. The city lies within the ecoregion of the Western Allegheny Plateau. Most of the city is in Cabell County, for which it is the county seat. A portion of the city, mainly the neighborhood of Westmoreland, is in Wayne County. Huntington is commonly divided into four main sections. The north/south divider is the CSX railroad tracks, while the east/west divider is First Street. Residents of Huntington are called "Huntingtonians."
A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Analyst Sr. jobs
$40,247 to $48,066
Huntington, West Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago