Merchant Chargeback Analyst Sr. jobs in Indianapolis, IN

Merchant Chargeback Analyst Sr. is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst Sr. may require a bachelor's degree or its equivalent. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Merchant Chargeback Analyst Sr. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Merchant Chargeback Analyst Sr. jobs

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Chargeback Analyst
  • City of Indianapolis and Marion County
  • City County Building, IN FULL_TIME
  • The purpose and mission of the Information Services Agency provides information technology services to the city and county. It helps each of the city and county agencies and departments achieve their mission through technology solutions. Information Services Agency aligns its objectives with the business of city and county partners to provide accessible and reliable services to local citizens, businesses, and visitors. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.  
     
    Job Summary
    This position is responsible for management and oversight of the ISA chargeback process and will partner closely with all City-County Departments, Offices, and Agencies. The incumbent is responsible for providing these services in a timely manner as established by policy and law.  This position works under general supervision conducting broad and complex assignments requiring comprehensive knowledge in a specialized area of the department. The incumbent will be responsible for informing new policies and procedures to provide continuous improvement to the chargeback process. This position reports to CFO.

    Equal Employment Opportunity
    The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
    • Manages and coordinates the entire chargeback process life cycle
    • Makes recommendation to the CFO regarding policies and standard operating procedures that inform change to make chargeback process more efficient
    • Acts as a liaison between ISA and agency partners to provide general information and/or direction on the chargeback process
    • Collects data from multiple technology platforms in order to build an accurate chargeback database
    • Updates, maintains, and monitors spreadsheets, databases, and invoices for discrepancies  
    • Prepares documentation for chargeback to present to agency partners (departments, offices, and agencies)  
    • Maintains the chargeback software, files, documentation, etc.  
    • Responds to and escalates chargeback questions and issues  
    • Notifies appropriate staff on chargeback problems and concerns  
    • Supports finance division staff on various projects
    • Supports front office operations, when necessary 
    • Must maintain confidentiality at all times 
    • This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time
    Associate degree in Finance, Accounting, Business, or related subjects, or four (4) years' prior work-related (accounting or finance) experience is required. One (1) year of related experience maybe substituted for each year of formal education or a combination of training and experience to equal six (6) years. Basic bookkeeping, computer, and math skills are required. Knowledge of spreadsheet and specialized accounting software is required. Effective project management skills are required. Applicants must have the ability to assist customers in a professional and courteous manner, whether it's face-to-face, by email, or over the telephone. The position requires attention to detail and candidates must be able to type, create, and edit reports as needed, and communicate effectively, both orally and in writing. All activities must comply with state and federal law.
     
    Preferred Job Requirements and Qualifications
    Bachelor’s Degree in Accounting, Finance, Business or a related preferred. Experience with PeopleSoft is preferred. Four years of experience in any accounting or financial office is preferred. Information Technology experience specific to accounting, finance, or business is preferred.
  • 7 Days Ago
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Sr. Field Technician - Pittsburgh, PA/WV (Remote)
  • Signode -Sr. Field Technician
  • Indianapolis, IN FULL_TIME
  • Sr. Field Technician - Pittsburgh, PA/WV (Remote) Apply Now Description/Job Summary Compensation:$35.50 - $42.75/hourly based on experience and backgroundBenefits:Signode offers a comprehensive benefi...
  • 2 Months Ago
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Sr. FP&A Analyst, Finance
  • Verista
  • Fishers, IN FULL_TIME
  • Verista’s 600 experts team up with the world’s most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation withi...
  • 11 Days Ago
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Sr. Financial Analyst
  • linde
  • Indianapolis, IN FULL_TIME
  • You will coordinate, participate, and/or lead the development of the Annual Business Plan which includes the Income Statement, Balance Sheet, CapEx and Cash FlowFurther you will engage in the creation...
  • 2 Days Ago
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Sr. Engagement Business Analyst
  • Precision Medicine Group
  • Indianapolis, IN FULL_TIME
  • ***The Sr. Engagement Business Analyst role is fully remote, but preference is to work hybrid out of our Indianapolis office. *** ***Unfortunately, we are not able to provide sponsorship assistance at...
  • 9 Days Ago
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Sr. Engagement Business Analyst
  • PRECISIONxtract
  • Indianapolis, IN FULL_TIME
  • ***The Sr. Engagement Business Analyst role is fully remote, but preference is to work hybrid out of our Indianapolis office. *** ***Unfortunately, we are not able to provide sponsorship assistance at...
  • 1 Month Ago
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0 Merchant Chargeback Analyst Sr. jobs found in Indianapolis, IN area

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Vice President of Land Acquisitions
  • Lennar Homes
  • Indianapolis, IN
  • Overview Welcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one...
  • 4/19/2024 12:00:00 AM
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Finance Project Manager
  • SolomonEdwards
  • Indianapolis, IN
  • Finance Project Manager Remote - USA,USA Immediate opportunity for a Project Manager Consultant with experience supporti...
  • 4/19/2024 12:00:00 AM
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Analytical Chemistry Research Advisor - Synthetic Molecule Design and Development (SMDD)
  • Eli Lilly and Company
  • Indianapolis, IN
  • At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare lea...
  • 4/17/2024 12:00:00 AM
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Advisor - Formulation Research
  • Eli Lilly and Company
  • Indianapolis, IN
  • At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare lea...
  • 4/17/2024 12:00:00 AM
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Regulatory Affairs Specialist - EPA
  • Elanco Animal Health Incorporated
  • Indianapolis, IN
  • At Elanco (NYSE: ELAN) - it all starts with animals! As a global leader in animal health, we are dedicated to innovation...
  • 4/17/2024 12:00:00 AM
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Billing & Dispute Analyst
  • LEDVANCE
  • Westfield, IN
  • With subsidiaries in more than 50 countries and business activities in over 150 countries, LEDVANCE is one of the world'...
  • 4/16/2024 12:00:00 AM
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Due Diligence Manager
  • Lennar Homes
  • Indianapolis, IN
  • Overview Welcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one...
  • 4/16/2024 12:00:00 AM
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Land Acquisition Manager
  • Lennar Homes
  • Indianapolis, IN
  • Overview Welcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one...
  • 4/15/2024 12:00:00 AM
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About Indianapolis, Indiana

Indianapolis is in the East North Central region of the Midwestern United States, in central Indiana. According to the U.S. Census Bureau, the Indianapolis (balance) encompasses a total area of 368.2 square miles (954 km2), of which 361.5 square miles (936 km2) is land and 6.7 square miles (17 km2) is water. The consolidated city boundaries are coterminous with Marion County, with the exception of the autonomous municipalities of Beech Grove, Lawrence, Southport, and Speedway. Indianapolis is the 16th largest city by land area in the U.S. Indianapolis is within the Tipton Till Plain, a flat to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Analyst Sr. jobs
$44,049 to $52,608
Indianapolis, Indiana area prices
were up 1.3% from a year ago
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