Merchant Chargeback Manager manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Being a Merchant Chargeback Manager manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Additionally, Merchant Chargeback Manager typically requires a bachelor's degree. Typically reports to a Director. The Merchant Chargeback Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Merchant Chargeback Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Job description
Provides lead group direction and day-to-day financial oversight of budget, accounting, project accounting. Provides strategic leadership and analysis in the utilization of information systems within the department and input to recommended policies that have a major operational impact.
Key Responsibilities
Knowledge, Skills & Abilities
Required Qualifications
Preferred Qualifications
Job Types: Full-time, Part-time, Contract, Temporary
Pay: $60,000.00 - $80,000.00 per year
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
Travel requirement:
Ability to Relocate:
Work Location: In person
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