Merchant Chargeback Manager manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Being a Merchant Chargeback Manager manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Additionally, Merchant Chargeback Manager typically requires a bachelor's degree. Typically reports to a Director. The Merchant Chargeback Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Merchant Chargeback Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Responsibilities:
- Develop new business opportunities and generate leads through prospecting and networking
- Conduct sales presentations and product demonstrations to potential clients
- Build and maintain strong relationships with existing clients through regular communication and account management
- Collaborate with the sales team to meet and exceed sales targets
- Stay up-to-date with industry trends and market conditions to identify new sales opportunities
- Utilize Salesforce or other CRM software to track sales activities and manage customer information
Skills:
- Proven experience in outside sales or business development, preferably in the technology industry
- Strong sales and negotiation skills with a track record of achieving or exceeding sales targets
- Excellent communication and interpersonal skills to effectively engage with clients
- Ability to understand technical products and services and effectively communicate their value proposition to potential customers
- Fluency in Spanish is a plus, as it will allow for effective communication with Spanish-speaking clients
As an Outside Sales Representative, you will play a crucial role in driving business growth by identifying new sales opportunities, building relationships with clients, and promoting our technology products. If you are a motivated individual with a passion for sales and technology, we invite you to join our team. We offer competitive compensation, including commission-based earnings, as well as opportunities for career advancement. Apply now to be part of our dynamic sales team!
Job Type: Full-time
Pay: $65,000.00 - $175,000.00 per year
Benefits:
Supplemental pay types:
Weekly day range:
Work setting:
Application Question(s):
Work Location: In person
Clear All
0 Merchant Chargeback Manager jobs found in Dayton, OH area