Merchant Chargeback Manager jobs in Grand Forks, ND

At SONIC, we encourage and attract wildly creative people. Bold, unique personalities whose passion for what they do shows in the food, the experience and the culture of our brand. Sound like you? Get to know us.

As a Manager at SONIC, you’ll develop the team and work to consistently drive business results. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Basic job duties for the drive-in restaurant’s Manager include:
● Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
● Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
● Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
● Performs restaurant opening and/or closing duties
● Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
● Completes weekly inventory as needed
● Assists in administrative duties including maintaining files, records and all required documentation
● Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
● Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

SONIC Drive-In Manager Requirements:
● Ability to work irregular hours, nights, weekends and holidays
● General knowledge and understanding of the restaurant industry or retail operations required
● Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
● Effective communication skills; basic math, reading and computer skills
● Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
● Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional SONIC Drive-In Manager Qualifications…
● Friendly and smiling faces that enjoy providing courteous food service to our guests!
● Professional individuals who value people and demonstrate respect for others!
● A team player willing to meet and exceed drive-in goals and objectives.
● Strong leadership skills with the ability to motivate and lead team members.
● Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture! It’s downright sensational!!

All that’s missing is you, so APPLY TODAY!

SONIC and its independent franchise owners are Equal Opportunity Employers.