Merchant Chargeback Manager jobs in Kennewick, WA

Merchant Chargeback Manager manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Being a Merchant Chargeback Manager manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Additionally, Merchant Chargeback Manager typically requires a bachelor's degree. Typically reports to a Director. The Merchant Chargeback Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Merchant Chargeback Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Merchant Services Specialist (Remote - WA, ID, OR, CA)
  • Banner Bank
  • Walla Walla, WA FULL_TIME
  • More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past five years.

    With more than $16 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

    As a Merchant Services Specialist you will be responsible for the day-to-day support of the Bank's Merchant Services business. The incumbent serves as a subject matter expert in Merchant Services. Provides support to branch personnel in their efforts to set up and maintain Merchant Services relationships with the Bank's business clients.
    In this role you will have the opportunity to:
    • Provide branch support -explain program details, provides technical assistance and answer questions regarding the merchant services program.
    • Perform maintenance on merchant services accounts. (examples: update contact information, close accounts, update and replace equipment).
    • Maintain Cash Advance Accounts. Reconcile the Cash Advance DDA account on an ongoing basis.
    • Provide Merchant Support - Responsible for escalated customer service opportunities from the global payments customer care center and merchant support generated by bankers. Monitors the Merchant Services phone queue and merchant services team inbox.
    • Responsible for retention activity including pricing adjustments and rate reviews. Assisting existing merchants who request new product functionality.
    • Maintain audit report per procedures. Generates and delivers weekly and monthly incentive and performance reports for various business units. Responsible for global payments data files and loading Banner portal reports. Prepares financial entries to allocate branch income. Manages refunds and other journal voucher activity.
    • Complete applications as needed for Merchant Services Consultants.
    • Monitor and act upon daily processor notes.
    Education & Certifications
    • H.S. Diploma: required (an equivalent combination of education and experience may be considered)
    • Bachelor's Degree: Business or Finance, a related field or equivalent combination of education and experience. preferred (an equivalent combination of education and experience may be considered)
    Experience
    • 2 years progressive experience merchant services support required
    Knowledge, Skills, & Abilities
    • Demonstrate ability to deliver professional, responsive customer service.
    • Knowledge of basic accounting principles.
    • Possess strong written and verbal communication, organization, and time management skills.
    • Ability to work independently and produce accurate work.
    • Proficient in MS Office products, including Word and Excel.
    Compensation & Benefits
    • Targeted starting compensation range is based on location and experience: $18.00 - $ hourly
    • Incentive and commission compensation may be awarded for eligible roles
    • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
    • Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays
    • 401k (up to 4% match with immediate vesting)
    • Tuition reimbursement
    Please take time to review before applying.

    Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

    Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

     

  • 8 Days Ago

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Communications Manager
  • Walla Walla County
  • Walla Walla, WA FULL_TIME
  • Apply on-line Now Position Description Community Health DepartmentPosition: Public Health Communications ManagerSalary Range: $5,347/mo. To $7,167/mo. Starting Salary: DOE, DOQLocation Community Healt...
  • 1 Month Ago

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Manager Assistant
  • JACKSON BEVCO
  • Island, OR OTHER
  • Job Details Job Location: La Grande - Island City, OR Position Type: Full Time Salary Range: Undisclosed Job Shift: Any DescriptionPosition: The function of an Assistant Managers is to help oversee an...
  • 15 Days Ago

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General Manager
  • DND Groups, Inc.
  • Milton, OR FULL_TIME
  • DND Groups is a privately held franchise management company and home to more than 54 quick services restaurants nationwide. Proudly representing 4 internationally recognised brands; Dairy Queen, Taco ...
  • 15 Days Ago

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Finance Manager
  • Providence
  • Walla Walla, WA OTHER
  • Description"Finance Manager- We welcome residents in our footprint states Richland and Walla walla", WA.The Finance Manager support local ministry/entity leadership teams and may serve on local leader...
  • 15 Days Ago

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Risk Manager
  • Trios Health
  • Kennewick, WA FULL_TIME
  • Risk Manager - Assesses, plans, implements, manages, and coordinates the risk management activities at Trios Health, which include: management, analysis, monitoring and reporting of risk management in...
  • 15 Days Ago

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0 Merchant Chargeback Manager jobs found in Kennewick, WA area

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Rooftop Loader
  • SRS Distribution Inc
  • Kennewick, WA
  • Utilize your strength and reach new heights as a Rooftop Loader for Stoneway. We are a wholesale distributor of building...
  • 4/24/2024 12:00:00 AM

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Fuel Compliance Officer - 12 Month Roster
  • Department Of The Treasury
  • Richland, WA
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION? A description of the business units can be found at: h...
  • 4/24/2024 12:00:00 AM

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Tire Technician
  • Loves Travel Stops & Country Store
  • Boardman, OR
  • Req ID: 435518 Address: 78665 Tower Road Boardman, OR, 97818 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – ...
  • 4/23/2024 12:00:00 AM

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*$4,000 Sign On Bonus* CDL Fuel Driver Boardman, OR *Night Shift
  • Love
  • Boardman, OR
  • Location: Boardman, OR, US, 97818 **BASIC PURPOSE** : Gemini Motor Transport operates trucks across the United States, s...
  • 4/23/2024 12:00:00 AM

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Tire Technician
  • Loves Travel Stops & Country Store
  • Prosser, WA
  • Req ID: 435519 Address: 700 Wine Country Rd Prosser, WA, 99350 Benefits: * $18.28 - $20.00 p/hr * Paid Time Off * Flexib...
  • 4/23/2024 12:00:00 AM

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Pharmacy Technician
  • Costco Wholesale Corporation
  • Kennewick, WA
  • Job Description Assists pharmacist to fill, dispense prescriptions for customers. Assists customers at counter, retrieve...
  • 4/22/2024 12:00:00 AM

Kennewick (/ˈkɛnəwɪk/) is a city in Benton County in the southeastern part of the State of Washington, along the southwest bank of the Columbia River, just southeast of the confluence of the Columbia and Yakima rivers and across from the confluence of the Columbia and the Snake River. It is the most populous of the three cities collectively referred to as the Tri-Cities (the others being Pasco across the Columbia and Richland across the Yakima). The population was 73,917 at the 2010 census. July 1, 2017 estimates from the Census Bureau put the city's population at 81,607. The nearest commercia...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Manager jobs
$74,380 to $123,661
Kennewick, Washington area prices
were up 2.9% from a year ago

Merchant Chargeback Manager in Knoxville, TN
So, the short answer to your question is, yes, the merchant can threaten to sue.
December 21, 2019
Merchant Chargeback Manager in Twin Falls, ID
But merchants can protect themselves against chargebacks from theft, forgery, or unauthorized use of a credit card in Card Not Present transactions with a WebMerchantGuard policy.
January 27, 2020
In its perpetual effort to stamp out fraud while maintaining that ever-delicate balance between consumer and merchant obligation, Visa is making four major chargeback rule changes, which will especially affect high risk merchants.
December 10, 2019
Merchant Chargeback Manager in Tacoma, WA
It’s up to the merchant to decide if it wants to pursue the charge further.
January 15, 2020