Merchant Chargeback Manager jobs in Racine, WI

Merchant Chargeback Manager manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Being a Merchant Chargeback Manager manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Additionally, Merchant Chargeback Manager typically requires a bachelor's degree. Typically reports to a Director. The Merchant Chargeback Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Merchant Chargeback Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Card & Merchant Services Product Manager
  • Johnson Financial Group
  • Racine, WI FULL_TIME
  • Overview

    Works closely with vendors and the line of business units to drive the overall leadership and product strategy for delivering market competitive Card Based Payment & Merchant Services Collection Products to target market clients and prospects.  Besides the commercial line of business, special focus will be on increasing penetration in the retail market.  Job responsibilities include building and managing product roadmaps, ongoing product life cycle management, financial business analysis, risk assessment, and related project management efforts.  Must have a good understanding of the digital trends driving innovation in card products and merchant services.  

     

    KEY RESPONSIBILITIES

    Position Specific Responsibilities

    1. As the Manager of product management, responsible for product life cycle management including the strategy, design, project development plan, financial pricing/performance, and marketing plan for Card Based Products and Merchant Services.
    2. Responsibilities related to product management include:
      • Identify the need for new products and existing product enhancements to support target market growth and organizational goals by monitoring market trends and banking industry; Ensure products and services enhance the user experience
      • Collaborate with applicable Business Partners and Line of Business Stakeholders to determine product priorities, go-to-market strategies, features, pricing and sales effectiveness
      • Elicit, clarify and validate actual (beyond expressed desire) requirements and go-to-market-strategy with all stakeholders including IT, InfoSec, Marketing and Risk Management
      • Understand current product position vs peer banks from a competitive perspective.
      • Monitor life cycle stages and product performance based upon target market strategy and revenue/cost margin; Pursue new products and product enhancements in support of target market growth.
      • Manage vendor performance, including vendor due diligence, escalated issue resolution, participation in user groups and conferences, and new vendor selection, etc.
      • Create and maintain Product Roadmap including validation techniques, goals, dates, metrics/KPI’s, financial business case and key features/results.
      • Coordinate with Project Management (PMO) office for more complex development projects
      • Review & select vendors as appropriate in coordination with CIO office, Operations, PMO and Line of Business partners.
      • Work with Marketing to determine go-to-market strategy (especially digital marketing options) for new products & enhancements;
      • Evaluate and manage lifecycle stages and product performance of product inventory (Card Based Products, Merchant Services, Digital Channels) as they impact profitability goals, pricing and target market strategy.
    3. Manage any team members responsible for product lifecycle management and new product development and enhancements.
    4. Oversight over vendors that are providing product support and services.
    5. Define, create and maintain product penetration and key performance indicator reports.
    6. Ensure that all products are in compliance with State and Federal laws.
    7. Create and maintain training curriculum to support products and services and facilitate training sessions both internal and externally as warranted.

    JOB REQUIREMENTS – EDUCATION, KNOWLEDGE AND SKILLS

     

    • Bachelor's degree in Business or related field (or equivalent experience)
    • 7 – 10 years of relevant Card and/or Merchant Services industry experience (
    • Strong knowledge of digital trends impacting banking and card-based payment services
    • Demonstrated ability to lead, organize and manage multiple projects at once
    • Excellent verbal/written communications skills
    • Excellent interpersonal skills – ability to present ideas to associates as all levels
    • Strong decision making, analytical skills, and attention to detail
    • Ability to work in a fast-paced environment with moving deadlines
    • Ability to work independently

    Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities

     

  • 9 Days Ago

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Visual Merchant (PT)
  • Ashley Furniture HomeStore
  • Kenosha, WI PART_TIME
  • Ashley HomeStore is looking for talented people that have a desire to learn and grow in their career. If that is you, we would love for you to apply to our posting for a Part-time Visual Merchandiser....
  • 22 Days Ago

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Manager
  • Popeyes
  • Waukegan, IL FULL_TIME
  • JOB DESCRIPTIONPosition: Manager Reports To: Above Restaurant LeaderJob Purpose: Manager or Multi- Unit Manager is responsible for leading the overall operations of the restaurant, including recruitin...
  • Just Posted

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Manager
  • Dunkin' | Milwaukee Coffee Hospitality
  • Kenosha, WI FULL_TIME
  • As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their succe...
  • 1 Day Ago

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Manager
  • Dunkin' | Milwaukee Coffee Hospitality
  • Sturtevant, WI FULL_TIME
  • As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their succe...
  • 2 Days Ago

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Manager
  • Here Chicky Chicky
  • Brookfield, WI FULL_TIME
  • Summary: Responsible for the overall planning and directing of functional activities of the restaurant including marketing, sales, accounting and general administration by performing the following dut...
  • 14 Days Ago

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0 Merchant Chargeback Manager jobs found in Racine, WI area

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Fresh Express Produce Merchandiser
  • Proffer Wholesale Produce
  • Lakemoor, IL
  • Job Description Job Description We are looking for a Fresh Express Produce Merchandiser to join our team! You will be re...
  • 3/29/2024 12:00:00 AM

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Fresh Express Produce Merchandiser
  • Proffer Wholesale Produce
  • Menomonee Falls, WI
  • Job Description Job Description We are looking for a reliable, hard working Fresh Express Produce Merchandiser to join o...
  • 3/29/2024 12:00:00 AM

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Pharmacy Technician
  • Costco Wholesale Corporation
  • Pleasant Prairie, WI
  • Job Description Assists pharmacist to fill, dispense prescriptions for customers. Assists customers at counter, retrieve...
  • 3/28/2024 12:00:00 AM

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Non-Licensed Hearing Aid Attendant
  • Costco Wholesale Corporation
  • Pleasant Prairie, WI
  • Job Description Answers telephone and schedules appointments for the Hearing Center. Rings sales, provides clerical supp...
  • 3/28/2024 12:00:00 AM

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Chief Executive Merchant in Training (Store Manager)
  • Floor & Decor
  • Brookfield, WI
  • ** Chief Executive Merchant in Training (Store Manager)** * Brookfield, Wisconsin, 53005 **PURPOSE** At Floor & Decor we...
  • 3/25/2024 12:00:00 AM

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Cashier Assistant (Front End)>
  • Costco Wholesale Corp.
  • New Berlin, WI
  • Costco Wholesale Corp. - 15300 W GRANGE AVE [Retail Cashier / Team Member] As a Cashier Assistant at Costco, you'll: Pac...
  • 3/25/2024 12:00:00 AM

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Cashier Assistant (Front End)>
  • Costco Wholesale Corp.
  • Lake Forest, IL
  • Costco Wholesale Corp. - 25901 RIVERWOODS DR [Retail Cashier / Team Member] As a Cashier Assistant at Costco, you'll: Pa...
  • 3/25/2024 12:00:00 AM

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Project Coordinator - Low Voltage Systems Installation
  • Dealers Wholesale
  • Pewaukee, WI
  • Job Description Job Description Join ClearPath Connections, a leading technology solutions provider based in Pewaukee. A...
  • 3/25/2024 12:00:00 AM

Racine (/rəˈsiːn/ rə-SEEN) is a city in and the county seat of Racine County, Wisconsin, United States. It is located on the shore of Lake Michigan at the mouth of the Root River. Racine is located 22 miles south of Milwaukee. As of the 2010 U.S. census, the city had a population of 78,860, making it the fifth-largest city in Wisconsin. Its median home price of $103,625 makes it one of the most affordable cities in Wisconsin to buy a home. In January 2017, it was rated "the most affordable place to live in the world" by the Demographia International Housing Affordability survey. Racine is th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Manager jobs
$68,835 to $114,428
Racine, Wisconsin area prices
were up 1.8% from a year ago

Merchant Chargeback Manager in Knoxville, TN
So, the short answer to your question is, yes, the merchant can threaten to sue.
December 21, 2019
Merchant Chargeback Manager in Twin Falls, ID
But merchants can protect themselves against chargebacks from theft, forgery, or unauthorized use of a credit card in Card Not Present transactions with a WebMerchantGuard policy.
January 27, 2020
In its perpetual effort to stamp out fraud while maintaining that ever-delicate balance between consumer and merchant obligation, Visa is making four major chargeback rule changes, which will especially affect high risk merchants.
December 10, 2019
Merchant Chargeback Manager in Tacoma, WA
It’s up to the merchant to decide if it wants to pursue the charge further.
January 15, 2020