Merchant Chargeback Manager manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Being a Merchant Chargeback Manager manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Additionally, Merchant Chargeback Manager typically requires a bachelor's degree. Typically reports to a Director. The Merchant Chargeback Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Merchant Chargeback Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
JOB DESCRIPTION
Position: Manager
Reports To: Above Restaurant Leader
Job Purpose: Manager or Multi- Unit Manager is responsible for leading the overall operations of the restaurant, including recruiting, hiring, management development, managing budgets and ensuring the restaurants are delivering great guest service and executing Brand standards and procedures in the restaurants.
Job Responsibilities:
Identify and support systems to control costs and maintain budgets
Ensure tools and systems are in place to roll out new products, systems and processes
Provide coaching and feedback to Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
Monitor & follow up on training progress
Qualifications:
• Has a strong sense of genuine, heartfelt hospitality
• Ability to work long shifts, with extensive standing/walking
• Ability to consistently lift or carry up to 25lbs
• Excellent verbal and written communication skills
• Previous experience as a Restaurant Manager
This is a Franchise Position
Clear All
0 Merchant Chargeback Manager jobs found in Vineland, NJ area