Merchant Chargeback Manager manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Being a Merchant Chargeback Manager manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Additionally, Merchant Chargeback Manager typically requires a bachelor's degree. Typically reports to a Director. The Merchant Chargeback Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Merchant Chargeback Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
About the Role
The Merchant position is an entry level commodity trading position challenged to develop and utilize trade skills in origination, sales and execution in a defined market. This individual will learn market analytics, build customer rapport, buy and sell commodities, logistics execution, contract management and accounts receivable. The Merchant is expected to build and maintain customer relationships on the origination side of the business as well as with the end user and transportation partners.
Job Responsibilities:
Minimum:
Preferred
Why work here?
Scoular has been leading the way in safe, reliable, and innovative supply chain solutions for over 130 years. Our business is feed and food, transportation and logistics, and our people are our passion. In everything we do, we put relationships first and always leave room for what's possible. We are a $10 billion company filled with problem solvers and compassionate leaders committed to revolutionizing the future of agriculture. With 1400 employees and over 100 offices and facilities across North America and Asia, you can count on Scoular people.
We are committed to building a culture of real inclusion for all employees. We support customers and communities around the globe and believe our workforce should reflect that diversity. Scoular Employee Resource Groups (ERGs) connect, support, and empower our people. Learn more about diversity and inclusion commitments here.
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