Merchant Chargeback Supervisor jobs in Fargo, ND

Description

Company Description

Jump into a career at FOSS! It is no secret that at FOSS, we Love Water. We were founded on the premise that anyone can learn to swim well, unlocking opportunities for a lifetime. Since 1993, we’ve been helping kids and adults swim more safely and achieve their dreams. FOSS is a premier swim school with 25 schools across the Midwest and we are poised for growth. You’ll find a welcoming place full of diverse perspectives where YOU, and your work, matter. Collaboration and a willingness to learn are keys to what drives us forward.

Position Purpose

The Supervisor is responsible for collaborating with the school Assistant Manager to support business unit enrollment and customer engagement strategies and plays a role in supporting staff; ensuring high quality Swim Path curriculum; and ensuring optimal pool and facility standards.

Essential Job Functions

Instructor Support

• Support Non-Exempt employees during assigned shifts
• Build trusted and effective relationships to advance an organizational culture that lives the FOSS purpose and values

Execute Business Objectives

• Supervise certain personnel during assigned shifts
• Support managers in set goals

Customer Service

• Be a FOSS Brand Ambassador
• Build relationships with customers to create loyalty and excitement for the FOSS brand, purpose, programming, and community

Facility Care

• Uphold facility cleanliness standards

Position Requirements

• At least one (1) year of employment with FOSS
• Experience in retail, health and fitness, restaurant, or other related experience preferred
• Availability to workdays, evenings, and weekends
• Ability to participate in organizational, employee or community engagement events as necessary

Knowledge, Skills & Abilities

• Self-motivated with a desire to achieve results and excel individually and as a team
• Ability to manage multiple priorities and deadlines while maintaining attention to detail
• Ability to manage confidential and sensitive information, possess a high degree of personal integrity and sound judgment
• Strong verbal and written communication skills

Team Member Benefits & Perks

• Position Specific Training
• Advanced Skill Training
• Competitive Compensation
• 401(k) with company match
• Employee Discount – 25% off Retail
• Free Swim Lessons for Immediate Family Members
• Referral Bonuses
• Growing company with Advancement Opportunities

*Benefits vary by full-time and part-time.

Job Type: Part-time

Working Conditions (if applicable)

• Ability to work in water and demonstrate the physical movements necessary to teach the FOSS Swim Path curriculum
• Work in an indoor pool facility that will be warm and humid with water temperatures up to 91 degrees
• Ability to work in areas exposed to noise, chemicals, and industrial equipment and supplies
• Speak with others, including children, using clear, professional, and age-appropriate language
• Move up and down stairs, service ramps, and/or ladders
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Move, lift, carry, push, pull, and place objects weighing 15 pounds without assistance and heavier lifting or movement tasks with assistance
• Review documents, computer monitors or displays with potentially small print
• Operate a computer, handheld device such as an iPad, phone and other common office tools or controls
• Mentally focus on tasks and apply sound reasoning and judgement

EEO Statement

Foss is an equal opportunity employer and will consider all qualified candidates for employment without regard to race, ethnicity or national origin, religion, gender or gender identity, sexual orientation, disability or veteran status, or any other characteristic protected by law.