Meter Maintenance Technician jobs in Longview, TX

The Meter Maintenance Worker is responsible for the installation, maintenance, repair, and calibration of meters, this role is essential in supporting the efficient operation of utility services and ensuring accurate billing for residents and businesses. With a focus on precision, attention to detail, and adherence to safety standards, Meter Maintenance personnel contribute significantly to the overall effectiveness and reliability of the city's utility infrastructure.

QUALIFICATIONS

• High school diploma or equivalent is required. Technical certification or vocational training in electronics, plumbing, or a related field preferred.

• Minimum of 1-2 years of experience in meter maintenance, plumbing, electrical work, or a related field, with knowledge of utility metering systems and equipment is required.

• Must possess a valid Driver’s License at time of placement.

KNOWLEDGE, SKILLS, AND ABILITIES

• Familiarity with metering technology, including mechanical, electronic, and smart meters, and proficiency in using tools and equipment for meter installation, maintenance, and repair.

• Strong problem-solving and troubleshooting skills, with the ability to diagnose and resolve meter issues independently or in collaboration with other team members. • Attention to detail and accuracy in performing meter installations, maintenance checks, and repair tasks, ensuring precise measurements and reliable meter readings.

• Excellent customer service skills, with the ability to interact professionally with customers, address their concerns, and provide assistance in a courteous and helpful manner.

• Good verbal and written communication skills, with the ability to effectively communicate technical information to non-technical audiences and collaborate with team members and stakeholders.

• Ability to lift and carry heavy objects, work in confined spaces, and perform manual labor outdoors in various weather conditions.

MAJOR DUTIES

• Install new utility meters at residential and commercial properties, ensuring proper alignment, connection, and calibration according to manufacturer specifications and regulatory requirements.

• Perform routine maintenance checks on utility meters, including cleaning, lubricating, and adjusting components as needed to maintain accuracy and reliability of meter readings.

• Diagnose and troubleshoot issues with malfunctioning meters, such as mechanical failures, electrical faults, or sensor inaccuracies, and perform repairs or replacements as necessary to restore functionality.

• Calibrate utility meters using specialized equipment and tools to ensure accurate measurement of water, electricity, or gas consumption, following established procedures and standards.

• Verify meter readings and compare them with previous records to identify discrepancies or irregularities, investigating potential causes and taking corrective actions to address inaccuracies.

• Collect and record data on meter readings, maintenance activities, and repair work using electronic devices or paper forms, maintaining accurate records and documentation for billing and reporting purposes.

• Respond to customer inquiries, concerns, and complaints regarding meter issues, billing discrepancies, or consumption anomalies, providing assistance, explanations, and resolution as needed.

• Adhere to safety procedures and guidelines while performing meter maintenance and repair tasks, including proper handling of equipment, use of personal protective gear, and adherence to electrical and mechanical safety protocols.

• Coordinate with other departments, such as Utility Billing, Customer Service, and Field Operations, to ensure seamless communication and collaboration in resolving meter-related issues and addressing customer needs.

• Participate in training programs and workshops to enhance technical skills, stay updated on industry trends and best practices, and maintain proficiency in meter maintenance and repair techniques.

• On-Call duties as required

• Other duties as assigned.

Job Type: Full-time

Pay: $15.48 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Lufkin, TX 75901: Relocate before starting work (Required)

Work Location: In person