Mortgage Collection Supervisor jobs in Galveston, TX

Under general supervision, the Distribution/Collection Technicians participates in the City’s water/wastewater initiatives; operates light equipment and maintains various types of maintenance equipment and tools; prepares and maintains records; ensures compliance with regulatory agency guidelines.

ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

• Assists in the repair and maintenance of water & wastewater mains, service lines, fire hydrants, water meters, valves, manholes and water/wastewater service lines;
• Operates light equipment and maintains assigned departmental vehicles, equipment and tools
• Utilizes technology to record the location of water/wastewater mains, vales, hydrants, meters and meter boxes.
• Conducts service line inspections using closed circuit television equipment
• Participates in the repair, testing, and replacement of water lines and meters.
• Monitors and performs housekeeping duties to insure a safe working environment.
• Lubricates, dismantles, and assembles parts and equipment.
• Participates in the troubleshooting, and preventive maintenance of a variety of equipment including pumps, piping and valves.
• Participates and implements various programs initiatives.
• Establishes and maintains effective working relationships and public relations.
• Performs other duties as assigned.
• Ensures adherence to safety procedures and programs.
• May be required to investigate issues related to other divisions as a first responder until the needed division arrives.
• Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
• Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency.

KNOWLEDGE AND SKILLS:

Knowledge:

• City organization, operations, policies, and procedures.
• Wastewater treatment principles, methods and practices.
• Methods, techniques and equipment used in wastewater treatment.
• Local, state and federal laws, codes, regulations and permits affecting wastewater treatment operations.
• Recordkeeping and reporting procedures.
• Safety rules and regulations.
• Business and personal computers, and spreadsheet software applications.

Skill in:

• Handling situations requiring diplomacy, fairness, firmness and sound judgment.
• Understanding and applying City policies and procedures.
• Compiling data; maintaining records and files; and preparing clear and concise reports.
• Providing efficient customer service.
• Establishing and maintaining cooperative working relationships with all levels within the City.
• Communicating effectively verbally and in writing.

Distribution-Collection Technician Trainee

Salary Range: $31,200-$39,101

Under general supervision, the Distribution/Collection Tech Trainee I is an entry-level position responsible for assisting in the maintenance and repair of the City’s Water/wastewater system. Checks engines, generators, pumps, settling tanks, filters, chemical feed systems, and other equipment. Provides assistance to Technicians and Crew Leaders as needed. Minimum Qualifications: High School diploma or equivalent; AND one year of experience in maintenance and repair operations required. Ability to obtain a Distribution D License and a Collections I License within 1 year of employment. A valid Texas Driver’s License is required.

Distribution-Collection Technician I

Salary Range: $32,319-$48,478

Under general supervision, the Distribution/Collection Technician I participates in the City’s water/wastewater initiatives; operates light equipment and maintains various types of maintenance equipment and tools; prepares and maintains records; ensures compliance with regulatory agency guidelines. Utilizes technology to record the location of water/wastewater mains, vales, hydrants, meters and meter boxes. Participates in the troubleshooting, and preventive maintenance of a variety of equipment including pumps, piping and valves. Minimum Qualifications: Ability to obtain a Distribution D License and a Collections I License within 1 year of employment. Must obtain Distribution C license prior to expiration of Distribution D License.  A valid Texas Driver’s License is required.

Distribution-Collection Technician II

Salary Range: $39,283-$58,925

Under general supervision, the Distribution/Collection Technician II coordinates, performs, and assists in the supervision and maintenance of the City’s water/wastewater projects and initiatives; operates all heavy equipment and maintains various types of maintenance equipment and tools; prepares and maintains records and ensures compliance with regulatory agency guidelines. Utilizes technology to record the location of water/wastewater mains, vales, hydrants, meters and meter boxes. Analyzes and monitors water production system processes, and identifies and implements intermediate to advanced level process adjustments to ensure optimum performance of facility. Minimum Qualifications: High School diploma or equivalent; AND two years’ experience in Municipal Utilities maintenance and repair operations; OR an equivalent combination of education and experience. A valid Texas Class A Commercial Driver’s License, Distribution D, and Collection I Licenses are required. Must obtain Distribution C license with 1 year of employment. 

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

Work is performed both in an indoor and outdoor work environment.  May be exposed to dangerous machinery, extreme weather conditions, potential physical harm, hazardous chemicals and infectious diseases. May be required to climb ladders. May be required to lift and carry items weighing up to 100 pounds.