Mortgage Collection Supervisor jobs in Lancaster, PA

This Opportunity

WSP is currently initiating a search for an Accounts Receivable & Collections Associate for our Ephrata, PA office.  The position can also be based in any of the following WSP USA office locations: Charlotte, NC; Orlando, Tampa FL; Atlanta, GA and Pittsburgh PA

Be involved in projects with our Corporate Finance - Accounts Receivable Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.

At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach and yours as a WSP employee. Come join us and help shape the future!

Your Impact

• Maintain Customer Relationships and Credit/Collections processes, while concurrently meeting the needs of the Business, to maintain positive DSO and Collection Goals consistently.
• Responsible for assigned portfolio, Client contact including collection calls, timely follow up procedures, and daily communication with Project Teams to resolve potential disputes.
• Investigate and resolve customer queries, including providing copies of requested invoices.
• Effectively collaborate with Project Accountants and Project Managers to resolve issues and successfully enable Client payment.
• Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to 
  WSP’s Code of Conduct and related policies and procedures.           
• Perform additional responsibilities as required by business needs.
• Talent is the essence of meeting our client’s objectives, goals and challenges.  If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.

Who You Are

Required Qualifications

• High School diploma
• Minimum 5 years' experience in Accounts Receivable and Collection with exceptional customer service skills. 
• Strong attention to detail - ability to work independently and make sound decisions in a high energy, fast paced environment.
• Working knowledge of MS Office, Excel, Word, and Basic Spreadsheet.  
• Strong communications skills - result driven in alignment with the WSP Culture.
• Positive team player - ability to collaborate well with Colleagues.   
• Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.

Preferred Qualifications

• Associates or Bachelors degree.

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