Mortgage Collector jobs in the United States

Mortgage Collector contacts clients to remedy delinquency or non-payments. Determines appropriate collection alternatives to settle shortfalls. Being a Mortgage Collector adheres to pre-established guidelines when determining appropriate collection remedy. Typically handles accounts in early stages of delinquency. Additionally, Mortgage Collector requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Mortgage Collector possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2025 Salary.com)

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Late Stage Collector
  • MORTGAGE SOLUTIONS OF COLORADO LLC
  • Colorado, CO FULL_TIME
  • Position: Late-Stage Collector

    Department: Default Servicing

    Reports To: Direct Supervisor

    Location: 7450 Campus Drive, Suite 200, Colorado Springs, CO 80920

    Remote: YES or NO

    Exempt: Non-exempt:

    Compensation & Benefits: $25 per hour

    Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (MSF) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.

    About MSF

    MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.

    Role Overview

    Late-stage collectors, often referred to as debt collectors or collection agents, are professionals who work in the later stages of the debt collection process. Their primary responsibility is to recover overdue payments from individuals or businesses who have not fulfilled their financial obligations. Here is a general overview of the job description for late-stage collectors.

    Essential Duties:

    • Initiate contact with individuals or businesses who have outstanding debts, using various communication channels such as phone calls, emails, or letters.

    • Work with debtors to negotiate and establish realistic repayment plans based on their financial situation.

    • Clearly communicate information regarding the outstanding debt, including the amount owed, due dates, and any applicable fees or interest.

    • Respond to debtor inquiries and provide assistance in understanding the terms of the debt and available repayment options.

    • Maintain detailed and accurate records of all interactions with debtors, including conversations, agreements, and any relevant information.

    • Ensure compliance with local, state, and federal regulations governing debt collection practices, including the Fair Debt Collection Practices Act (FDCPA).

    • If necessary, escalate cases to legal or senior collection professionals when standard collection methods are unsuccessful.

    • Conduct collections in a professional and ethical manner, treating debtors with respect and adhering to industry standards.

    • Achieve individual and team targets for debt recovery, call volumes, and other performance metrics.

    • Regular, reliable and predictable attendance is an essential function of this position.

    • Resolves customer inquiries and issues through phone, email, and chat interactions.

    Qualifications, Experience & Knowledge

    • Strong negotiation and communication skills.

    • Knowledge of debt collection laws and regulations.

    • Ability to handle challenging and sensitive conversations with debtors.

    • Attention to detail in documenting and recording information.

    • Familiarity with collection software and systems.

    • High school diploma or equivalent; some positions may require additional education or certifications.

    • Previous experience in debt collection or a related field is often preferred.

    Physical Requirements

    • Stationary position; prolonged periods at a desk and working on the computer.

    • Occasional movement about inside the office to walk to offices and office machinery.

    • Occasional lifting up to 10 pounds, must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.

    MSF is an equal opportunity employer. All candidates for employment are considered equally and no distinction is made on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, or veteran status. MSF is also committed to providing qualified applicants and employees reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or employee requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

  • 26 Days Ago

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Consignment Specialist
  • The Collector Car Network Inc
  • Scottsdale, AZ FULL_TIME
  • Job DescriptionJob DescriptionPosition Purpose :The Consignment Specialist assists customers with their online experience, while actively finding inventory and working with a list of customers to main...
  • 12 Days Ago

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Commercial (H/F)
  • Hector Le Collector
  • Burlingame, CA FULL_TIME
  • À propos de nousHector le Collector est une jeune entreprise dynamique, spécialisée dans la collecte des déchets alimentaires avec pour mission de les transformer en énergie. Fondée avec la conviction...
  • 12 Days Ago

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General Manager
  • The Collector Luxury Inn & Gardens
  • Saint Augustine, FL FULL_TIME
  • JOB SUMMARY The General Manager will lead the successful operation and administration of all hotel departments, including: Front Office, Housekeeping, Food and Beverage, Banquets, Sales & Marketing, a...
  • 14 Days Ago

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Customer Resource Representative (Part-time)
  • Lee County Tax Collector
  • Fort Myers, FL PART_TIME
  • DescriptionSalary Information - Starting Hourly Rate of $18.38** The Cape Coral Service Center position schedule will be Monday - Friday from 12 p.m. - 5 p.m. The South Fort Myers Service Center posit...
  • 4 Days Ago

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Customer Service Representative
  • Clay County Tax Collector
  • Springs, FL FULL_TIME
  • CLAY COUNTY TAX COLLECTORJob DescriptionCSRPage 1 of 5EDUCATIONJOB CLASSIFICATION:JOB TITLE: Customer Service Representative FLSA STATUS: Non-ExemptDEPARTMENT/BRANCH: GCS, Park Avenue, Bear Run REPORT...
  • 5 Days Ago

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Financial Advisor
  • Abich Financial Services Inc.
  • Ashburn, VA
  • About us Abich Financial Services is a leading fiduciary financial planning firm that specializes in phase 2 retirement ...
  • 2/17/2025 12:00:00 AM

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Assistant Wealth Advisor
  • Courser Capital Management, LLC
  • Ashburn, VA
  • We are seeking a trustworthy, hardworking, and intelligent new associate. Candidates need to demonstrate exceptional com...
  • 2/17/2025 12:00:00 AM

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Climate Strategy and Reporting Manager, (GHG Inventory)
  • Visa
  • Ashburn, VA
  • Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowi...
  • 2/16/2025 12:00:00 AM

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DevSecOps Engineer
  • CGI Group, Inc.
  • Fairfax, VA
  • Position Description: CGI is seeking a highly skilled and motivated Senior CI/CD and DevSecOps Engineer to lead the inte...
  • 2/14/2025 12:00:00 AM

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Client Service Specialist I
  • Sandy Spring Bank
  • Columbia, MD
  • About Us: Are you someone who seeks opportunity and has a true desire to grow your career with an organization that has ...
  • 2/14/2025 12:00:00 AM

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Recovery Specialist
  • Lafayette Federal Credit Union
  • Rockville, MD
  • Job Type Full-time Description NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. POSITION IS HYBRID. Please not...
  • 2/13/2025 12:00:00 AM

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Senior Accounting Specialist - 24088
  • World Wildlife Fund
  • Washington, DC
  • Overview: World Wildlife Fund (WWF), one of the worlds leading conservation organizations, seeks a Senior Accounting Spe...
  • 2/13/2025 12:00:00 AM

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Tax Manager
  • SSP
  • Ashburn, VA
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  • 1/23/2025 12:00:00 AM

Income Estimation for Mortgage Collector jobs
$41,415 to $52,523