Mortgage Credit Supervisor supervises mortgage credit analysts and monitors application procedures to ensure assignments meet established processes/standards. Reviews the analysis of current, new and renewed residential loans. Being a Mortgage Credit Supervisor ensures processing timelines and production targets are met. Makes recommendations for process improvement. Additionally, Mortgage Credit Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Mortgage Credit Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Mortgage Credit Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
PRIMARY OBJECTIVE OF POSITION
Collect and review loan documents to satisfy loan conditions, ensure completeness of mortgage loan documentation to satisfy all underwriting conditions and maintain contact with member throughout the processing period. May converse with Spanish speaking members throughout the mortgage loan process.
ESSENTIAL JOB FUNCTIONS
RELATIONSHIPS AND CONTACTS
Reports To: Mortgage Processing Manager
Contacts: Frequent contact with members, mortgage personnel, and third-party services.
EDUCATION
High School Diploma or GED.
EXPERIENCE
PHYSICAL REQUIREMENTS
Ability to work in a fast paced, fluid environment and be held to minimum production standards. Candidate must be able to sit for long periods of time. The position involves wrist/hand/fingers manipulation; movement is inherent in the job as well as restriction to workspace for prolonged periods. Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents.
MENTAL
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must have a strong ability to read and carry out various written instructions and follow oral instructions. Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
EQUIPMENT SKILLS
Strong computer skills; proficient in Microsoft Word, Excel and Outlook.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as detailed description of all work requirements that may be inherent in the job.
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