Mortgage Loan Processing Manager manages the loan processing operations team that originates, processes, and closes various types of loans. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Mortgage Loan Processing Manager develops and sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Mortgage Loan Processing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Mortgage Loan Processing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Loan Processing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
General Summary:
The Assistant Student Loan Manager is responsible for the processing of all private educational loan programs and Federal Direct Plus Parent/Grad Loans processed through the Financial Aid Office. S/he manages all functions; including loan origination, certification, disbursement, and award adjustments. The Assistant Student Loan Manager will conduct proactive outreach to ensure timely and accurate processing of loan requests.
The Assistant Student Loan Manager will assist with the federal aggregate loan review, monthly loan reconciliation, awarding of students close to aggregate loan limits, and processing of loan change requests. S/he will manage student loan inquiries via phone, email, and Salesforce cases, and provide support to Solution Center specialists on loan related inquiries.
Minimum Qualifications (Required):
Additional Considerations:
Preferred Qualifications:
Special Instructions to Applicants:
Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.
This is a SEIU 888 Professional Union position, Grade P15.
Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.
Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.
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