Mortgage Loan Quality Assurance Representative ensures that the mortgage loan processes meet company standards and guidelines. Monitors calls to ensure compliance with Fair Debt Collection Practices Act (FDCPA) and state specific regulations. Being a Mortgage Loan Quality Assurance Representative documents improper loan contracts and appraisals. Requires a high school diploma or equivalent. Additionally, Mortgage Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Mortgage Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Mortgage Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, advanced technology and unparalleled service to help our clients achieve successful outcomes anytime and anywhere!
Main Purpose of the Role – Quality Assurance Representatives utilize professional legal transcription skills and knowledge to contribute to the oversight of the quality management program. Their efforts ensure that work submitted by transcriptionists and delivered to clients meet quality standards through transcript review and transcriptionist support.
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Benefits:
Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Veritext participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
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