Mortgage Loan Servicing Clerk jobs in Ohio

Mortgage Loan Servicing Clerk performs administrative tasks to support the mortgage loan servicing group. Reconciles additions and disbursements of escrow accounts, processes payoffs, and reviews documents for accuracy and completeness. Being a Mortgage Loan Servicing Clerk requires a high school diploma or its equivalent. Typically reports to a supervisor. The Mortgage Loan Servicing Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Loan Servicing Specialist
  • CrossCountry Mortgage, LLC.
  • Cleveland, OH FULL_TIME
  • CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times on the Inc. 5000 list of America’s fastest-growing private businesses and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.

    A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
     
    CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
     
    Position Overview:

    The Loan Servicing Specialist (Call Center Representative) will provide professional and knowledgeable assistance to borrowers in a call center environment. Responsible for providing outstanding customer service experience for loan customers, third party requestors and internal CrossCountry Mortgage, LLC. staff. Act as the first point of contact for customer telephone calls and e-mails to ensure their satisfaction and loyalty by assisting in, and resolving, a wide variety of Loan Servicing inquiries. Perform all duties in accordance with company policies and procedures and all state and federal regulations.

    Job Responsibilities:

    • Responsible for the new loan set up on the sub-servicing system.
    • Perform outbound calls and receive inbound calls from Borrowers.
    • Provide customer service support to borrowers.
    • Pull all required documents for the new loans.
    • Follow up with appropriate departments to obtain missing documents.
    • Reconciling and monitoring data accuracy on the MERS systems.
    • Working with insurance companies to reflect the proper mortgagee clause.
    • Monitoring and collecting first payments from mortgagors.
    • Responding to inquiries from mortgagors on their loan account.
    • Other Duties as Assigned.
    Qualifications and Skills:

    • Associate degree or equivalent in business related field preferred.
    • Experience in banking or financial related field preferred.
    • Exceptional Customer Service skills required.
    • Working knowledge of loan documentation, loan systems, operations and accounting.
    • Excellent communication skills.
    • Proficient with Microsoft Excel and Word.
    • Great organization skills and attention to detail.
    This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

    CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

    CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/

    California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California consumers.

    CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.
  • 2 Days Ago

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Data Analyst - Loan Servicing
  • CrossCountry Mortgage, LLC.
  • Cleveland, OH FULL_TIME
  • CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times o...
  • 10 Days Ago

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Mortgage Loan Servicing Representative
  • Guardian Savings Bank
  • Cincinnati, OH FULL_TIME
  • Guardian Savings Bank is looking for a highly motivated and aggressive sales professional with lending experience to help grow our online lending platform as a Mortgage Loan Servicing Representative. ...
  • 1 Month Ago

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Mortgage Loan Originator
  • USA Mortgage
  • Milford, OH FULL_TIME
  • Description Who We AreAt DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mo...
  • 1 Day Ago

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Mortgage Loan Originator
  • USA Mortgage
  • Chillicothe, OH FULL_TIME
  • Description Who We AreAt DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mo...
  • 6 Days Ago

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Mortgage Loan Originator
  • USA Mortgage
  • Dayton, OH FULL_TIME
  • Description Who We AreAt DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mo...
  • 6 Days Ago

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Mortgage Loan Officer
  • Zillow
  • Seattle, WA
  • About the team Zillow Home Loans is on the front lines of radically redefining how consumers buy, sell, and finance home...
  • 4/24/2024 12:00:00 AM

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Mortgage Loan Officer
  • Zillow
  • Irving, TX
  • About the team Zillow Home Loans is on the front lines of radically redefining how consumers buy, sell, and finance home...
  • 4/23/2024 12:00:00 AM

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Mortgage Loan Officer
  • Insight Global
  • Myrtle Beach, SC
  • Insight Global is hiring a Loan Officer for one of our top Mortgage Lending clients. You will work directly with homebuy...
  • 4/20/2024 12:00:00 AM

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Mortgage Loan Officer
  • Zillow
  • Irvine, CA
  • About the team Zillow Home Loans is on the front lines of radically redefining how consumers buy, sell, and finance home...
  • 3/25/2024 12:00:00 AM

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Mortgage Loan Officer
  • Zillow
  • Overland Park, KS
  • About the team Zillow Home Loans is on the front lines of radically redefining how consumers buy, sell, and finance home...
  • 3/25/2024 12:00:00 AM

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Mortgage Loan Officer
  • First Horizon Bank
  • Fort Myers, FL
  • Location: On site at location listed in job posting. Summary Do you want to help people in one of the biggest purchases ...
  • 2/15/2024 12:00:00 AM

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Mortgage Loan Officer
  • First Horizon Bank
  • New Orleans, LA
  • Location: On site at location listed in job posting. Summary Do you want to help people in one of the biggest purchases ...
  • 1/31/2024 12:00:00 AM

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Mortgage Loan Officer
  • First Horizon Bank
  • Raleigh, NC
  • Location: On site at location listed in job posting. Summary Do you want to help people in one of the biggest purchases ...
  • 1/16/2024 12:00:00 AM

Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus. The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Loan Servicing Clerk jobs
$28,130 to $40,008

Mortgage Loan Servicing Clerk in Denver, CO
Prepare loan renewal documents and renew loans on operating system.
October 17, 2020
Mortgage Loan Servicing Clerk in Dallas, TX
Demonstrated ability to perform a number of complex tasks simultaneously and effectively.
April 18, 2021
Demonstrated ability to interact effectively with various levels within the organization.
March 27, 2021