Mortgage Loan Servicing Director jobs in Greenville, SC

Mortgage Loan Servicing Director manages and directs all aspects of mortgage loan servicing functions. Plans and directs policies, objectives, initiatives of department. Being a Mortgage Loan Servicing Director evaluates all loans to ensure compliance with policies and processes. Provides recommendations on any areas that need improvement. Additionally, Mortgage Loan Servicing Director coordinates and consults others on complex loans. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Mortgage Loan Servicing Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Mortgage Loan Servicing Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Manager - Loan Servicing (On-site)
  • LE2203 NewRez LLC - Servicing
  • Greenville, SC FULL_TIME
  • Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current. Primary Function The Manager - Loan Servicing is responsible for managing support operation functions within loan servicing. Responsible for overseeing the Loan Servicing team, being the single point of contact for identified clients. Direct Reports: Supervisor - Loan Servicing Team Supervisor – Inquiry Team Supervisor – Universal Team Principal Duties: Manage and supervise team of loan servicing, universal and loan inquiry team members. Monitor tasks and assignments on a daily basis and be accountable for compliance with deadlines and service level agreements. Oversee Loan Servicing inboxes and worklists, ensuring team is meeting set KPIs. Establish goals and expectations for Loan Servicing employees. Be the point of contact for identified clients and quickly respond to any requests for resolving their issues/concerns. Communicate and coordinate efforts with appropriate departments and follow through to resolution. Coordinate training for new hires. Serve as a central contact for loan servicing and help with questions within the team or from other departments. Maintain expert knowledge of all Loan Servicing processes & practices, and assist with updating written procedures Monitor work volumes, reporting on results as well as forecasting for future needs Set goals, conduct annual reviews, address training and disciplinary issues, and approve timecards and time off requests with direct reports. Performs related duties as assigned by management. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily. Education and Experience High school diploma or equivalent, required. Bachelor’s degree, preferred. 6-8 years’ finance, loan servicing, compliance, billing statement or related experience. Compliance experience required. Previous supervisory experience. Experience leading individuals. Knowledge, Skills, and Abilities Positive and helpful attitude and be able to behave as a role model when supervising and coaching team members. General management skills required, including strong organizational, communication and leadership skills (preferably in a production environment). Strong written communication skills and knowledge of the English language. Acute attention to detail, research, and problem-solving skills. Advanced understanding of Mortgage and Regulations. Excellent PC skills including knowledge of MS Word and MS Excel. Familiarity with mortgage/loan Servicing Systems. Excellent work ethic and strong sense of accountability. Short learning curve related to assimilation of new skills and tasks. Ability to multi-task as well as quickly adapt to changing work assignments. Strong analytical and problem-solving skills. Well-organized and detail oriented. Understanding of loan servicing systems. Self-motivated professional with ability to prioritize and delegate assignments. Ability to interact professionally with others. While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. #LI-KO1 Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection Shellpoint Mortgage Servicing has grown to become one of America’s largest third-party mortgage servicing company. What is mortgage servicing? Businesses that own mortgage loans (such as banks and real estate investment firms) contract with us to manage (or “service”) their loan portfolios, including collecting homeowners’ mortgage payments, paying homeowners’ tax and insurance bills, and helping homeowners in default to get current once again. Our mission at Shellpoint Mortgage Servicing is to deliver best-in-class portfolio performance for our clients by providing all homeowners with exceptional customer service. We recognize that our people are our greatest asset, which is why we offer the training, modern technology, and tools for you to be successful. There could not be a more exciting time than right now to join our growing team, where you can be part of the success.
  • 1 Day Ago

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Mortgage Loan Servicing Specialist I
  • UNITED COMMUNITY BANK
  • Greenville, SC FULL_TIME
  • Job Title: Mortgage Loan Servicing Specialist IReports To: Mortgage & Consumer Loan ManagerDirect Reports: N/ASalary Grade: 6 SUMMARYPerforms complex and/or non-routine administrative tasks, exercisin...
  • 1 Day Ago

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Mortgage Loan Originator
  • DHI Mortgage
  • Greenville, SC FULL_TIME
  • D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality ...
  • 1 Month Ago

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Call Center Representative
  • Shellpoint Mortgage Servicing
  • Greenville, SC FULL_TIME
  • Schedule: Morning shift (with rotating weekends (at least 1 Saturday per month) $1.00 extra for bilingual candidates Guarantee Bonus for the first 3 months Great hourly pay and monthly incentives Adva...
  • 2 Days Ago

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Loss Mitigation Specialist (On-Site)
  • Shellpoint Mortgage Servicing
  • Greenville, SC FULL_TIME
  • Schedule 8am - 5pm EST & Rotating Weekends Position overview Do you enjoy negotiating, solving problems, and helping others? We need enthusiastic and success-driven telephone professionals to join our...
  • 15 Days Ago

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Foreclosure Sale and Oversight Analyst
  • Shellpoint Mortgage Servicing
  • Greenville, SC FULL_TIME
  • Primary Function The Foreclosure Sale Oversight Analyst will focus on the implementation, trending, and management of the process of utilizing auction vendors to assist in the marketing and crying of ...
  • 1 Month Ago

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0 Mortgage Loan Servicing Director jobs found in Greenville, SC area

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Clinic Director
  • ATI Physical Therapy
  • Greer, SC
  • Overview: Stronger Together: ATI is the largest outpatient orthopedic physical therapy company under one brand, growing ...
  • 4/25/2024 12:00:00 AM

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Clinic Director
  • ATI Physical Therapy
  • Seneca, SC
  • Overview: This position is eligible for a $10,000 Sign-On Bonus AND our Loan Repayment program up to $25,000. Stronger T...
  • 4/25/2024 12:00:00 AM

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Director of Operations
  • Provenance Staffing
  • Greenville, SC
  • Job Description Job Description Job description Provenance Recruitment & Staffing is conducting a search for a Senior Op...
  • 4/25/2024 12:00:00 AM

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Director of Operations
  • Chick-fil-a Restaurants
  • Spartanburg, SC
  • We are looking for enthusiastic individuals to join our team at both of our locations, Chick-fil-A of Boiling Springs an...
  • 4/25/2024 12:00:00 AM

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Director of Development
  • Greenville Symphony Orchestra
  • Greenville, SC
  • Greenville Symphony Association Director of Development POSITION SUMMARY The Director of Development is a results-driven...
  • 4/24/2024 12:00:00 AM

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Assistant Center Director
  • Code Ninjas
  • Greenville, SC
  • Who are we? Code Ninjas is the nation's fastest-growing kids coding franchise. In our center, kids ages 7-14 learn to co...
  • 4/24/2024 12:00:00 AM

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Director of Operations
  • Chick-fil-A Restaurants
  • Spartanburg, SC
  • We are looking for enthusiastic individuals to join our team at both of our locations, Chick-fil-A of Boiling Springs an...
  • 4/23/2024 12:00:00 AM

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Director of Operations
  • TAKEUCHI MFG U S LTD
  • Moore, SC
  • Job Details Job Location Manufacturing Facility - Moore, SC Position Type Full Time Description Takeuchi is a leading ma...
  • 4/21/2024 12:00:00 AM

Greenville is located at 34°50′40″N 82°23′8″W / 34.84444°N 82.38556°W / 34.84444; -82.38556 (34.844313, −82.385428), roughly equidistant between Atlanta (145 miles [233 km] southwest), and Charlotte, North Carolina (100 miles [160 km] northeast). Columbia, the state capital, is 100 miles (160 km) to the southeast. Greenville is in the foothills of the Blue Ridge Mountains, a physiographic province of the larger Appalachian Mountains range, and includes many small hills. Sassafras Mountain, the highest point in South Carolina, is in northern Pickens County, less than 40 miles (64 km) northwe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Loan Servicing Director jobs
$147,696 to $309,463
Greenville, South Carolina area prices
were up 1.5% from a year ago