Mortgage Loan Servicing Manager manages a team that supports the mortgage loan servicing functions. Ensures all documents are accurate and complete. Being a Mortgage Loan Servicing Manager monitors processes and makes recommendations for improvement. May require a bachelor's degree. Additionally, Mortgage Loan Servicing Manager typically reports to a head of a unit/department. The Mortgage Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Mortgage Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
General Summary:
Assist lenders and loan associates by performing a variety of duties to insure accurate loan documents in a timely manner. Other responsibilities include special projects as assigned by management to develop procedures and processes including implementation, if required.
Loan Operations Project Specialist performs most complex duties, assists with special projects as assigned by Manager, assists Management in procedure writing and determining department processes to minimize risk and maximize efficiency for the Bank. Responsible for creating efficiencies and process improvements in the Loan Operations Department. Assist with training of loan operations systems and new software. Make recommendations to Senior Management on improving processes and procedures throughout the loan operations department. Work closely with Loan Operations Manager and fill in where needed in the Loan Operations Department.
Duties and Responsibilities:
a. Reconcile all undisbursed Loans in Process (ULIP, Mortgage Loan Warehouse accounts and Serviced Participation Loan general ledger accounts on a daily basis.
b. Book/process all loans as requests are received.
c. Review and make necessary corrections to transaction and exception report.
3. Maintenance
4. Paid Loans
5. Insurance and Escrow
6. Pre-Closing and Post-Closing File Review
7. Consumer Real Estate Department
8. D & H Software Administration Assistance
Other Duties and Responsibilities:
Other Duties and Responsibilities:
Education and Experience:
Preferred Skills:
Scheduling:
Work schedule will vary depending upon demand, but will consist of an 8-hour shift between the hours of 7:45 a.m. – 6:30 p.m., Monday through Friday. Occasional overtime may be required or Saturday operations. Regular attendance is required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use of hands and fingers to feel or handle equipment and files; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus
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