Mortgage Payment Processing Clerk processes loan payments; inputs data to document transactions. Authorizes reports for credit, appraisals, employment, etc. Prepares and collects fees. Being a Mortgage Payment Processing Clerk may interact with collection department regarding delinquencies/non-payments. Requires a high school diploma or its equivalent. Additionally, Mortgage Payment Processing Clerk typically reports to a supervisor. The Mortgage Payment Processing Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Position: Medical Payment Posting Clerk
Primary Duties:
With precision and accuracy, post all medical payments received by the practice. Diligently reviewing each to ensure it was received accurately and when necessary, redirecting to appropriate team member to pursue proper payment.
1. Accurately process and posts all manual, online, electronic payments (including zero pays) received from all payor sources to patient accounts. payors through 835 electronic remittances, credit cards, and lockbox.
2. Effectively communicate and document payment denials in the practice management system.
3. Promptly notify and distribute evidence of any denials to the appropriate billing representative.
4. Perform an audit at the end of each day to ensure that all activities from lock box, EFT deposits, credit cards, are posted and balanced.
5. Contact insurance companies on questionable or missing Explanation of Benefits (EOB’s).
6. Audit, reconcile, and adjust previously posted and rejected payments.
7. Analyze and resolve moderately complex electronic posting reconciliations and conduct reviews of own entry to prevent errors.
8. Evaluate EOB’s, analyzing each claim for over and underpayments. Overpayments: refund request should be submitted to supervisor for verification and approval. Underpayments: flag account and immediately notify Accounts Receivable (AR) to appeal for appropriate payment.
9. Complete daily and weekly productivity/performance reporting as directed by management.
10. Cross train in other areas of the billing department.
11. Gain and continue to maintain up to date billing related knowledge, including contracted insurance plans, accepted payment programs, contractual payment amounts.
12. Other job duties as assigned.
Other Job Criteria:
1. Exhibit high levels of customer service and communication skill, verbal and writing, in all interactions both internally and with outside companies.
2. Ability to proficiently utilize all company technology to perform job duties (e.g., answer phones, send emails, and updating patient accounts as needed).
3. Blend education, skills and experience on an ongoing basis.
4. Ability to work in a team setting and independently with minimal supervision, alternating between each as circumstances require.
5. Advanced time management skills, efficiently complete job duties with extreme accuracy.
6. Advanced organization skills, using professional judgment to prioritize high volume workload.
7. Maintain patient and job confidentiality, ensuring compliance with HIPAA standards.
8. Appearance and habits, does come to work with presentable personal hygiene and attire.
9. Reliable, dependable, and able to maintain job attendance with minimal absence.
10. Perform job duties in spite of unforeseen obstacles, with versatility and positive personal temperament under stress and or pressure.
11. Sitting and for long periods of time.
Education/Experience:
1. High School Diploma or GED
2. At least one year of experience in medical accounts receivable (AR) follow-up, revenue posting, and month-end closing.
3. Extensive experience and proficiency in date entry.
4. Proficiency in EOB analysis, payment adjustments, and medical terminology.
5. General understanding of CPT and HCPCS codes, AR follow-up, and payment reconciliation, and all revenue cycle functions and interrelationships.
Job Type: Full-time
Pay: $35,360.00 - $43,680.00 per year
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
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