Mortgage Quality Assurance Auditor jobs in Macon, GA

This job does include a $200 retainer bonus for 6 months consecutive work in this position. This bonus will be given after 6 months of work is completed.

As a night auditor at this company, you will be responsible for the reception/information for the hotel; perform a variety of clerical and accounting duties; responsible for reserving future bookings, in-house guest accounting, and cashier duties; operate the switchboard by answering phone calls and transferring calls as appropriate, setting up breakfast in the morning for the guests, keeping the office and lobby clean, and night shift related paperwork.

Qualifications

Education/Experience:

High school diploma or general education degree (GED); at least 1 year of customer service experience; hotel/motel experience preferred.

Computer Skills:

Must be able to efficiently use a computer and learn the company computer-based program.

• Must be able to smile and always be pleasant.
• Ability to work overnight shift from 11pm until 7am.
• Must be in uniform at all times.
• Must display a high degree of pride and integrity in job performance.
• Ability to learn and comprehend all company policies pertaining to his or her position and employment.
• People chosen for this position should be by nature extroverts and enjoy the challenge of everyday life.
• Must possess the ability to think on their own and not become upset or frustrated easily; the type of individual who works well under pressure.
• Ability to listen and comprehend what they have heard.
• Must always possess the ability to follow instructions. Able to communicate those instructions and ideas both verbally and in writing to subordinates and co-workers while exercising good judgment.
• Must be a self-starter, have good judgment, and possess the quality of adaptability.
• Must possess a high degree of confidentiality.
• Ability to operate calculator, CRT, typewriter, telephone and facsimile machine.

Essential Duties and Responsibilities:

• Performs check in and check out of guests. Posts payments and charges as necessary. Responsible for funds received.
• Responsible for answering the hotel switchboard in a timely, efficient, and courteous manner.
• May be responsible for additional guest services which may include but are not limited to minor maintenance and additional room supplies.
• Handles guest problems and complaints. Serves as an information agent for hotel guests.
• Responsible for accurate accounting of all guest rooms. Required to communicate pertinent information to co-workers and to management.
• Performs a variety of clerical and office duties.
• Responsible for daily execution of reservation check to ensure that no revenue is lost due to rooms which are not sold or are overbooked.
• Set up breakfast in the morning for guests.
• Must have first-hand knowledge of the physical layout of the entire building.
• Should be thoroughly familiar with all emergency procedures with regard to accident, fire, bomb threats, and illness of guests, etc.

Non-essential Duties:

Any duties as assigned by the Front Desk Manager, Assistant Hotel Manager, or Hotel Manager.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift 30 lb. regularly and 50 lb. occasionally.
• Ability to climb, stoop, bend, lift, carry, etc.

Environmental Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in an open office environment with frequent background noise.
• Ability to work in a pleasant, well-lighted atmosphere.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $10.00 - $12.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Required)

Work Location: In person