Mortgage Quality Assurance Manager jobs in Albany, NY

Mortgage Quality Assurance Manager manages a team of auditors who ensure procedures regarding mortgage loans are being met according to company guidelines and policies. Reviews non-compliant operations and develops training programs to improve quality. Being a Mortgage Quality Assurance Manager provides reports to top management on training goals and results. May require a bachelor's degree. Additionally, Mortgage Quality Assurance Manager typically reports to a director. The Mortgage Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Quality Assurance Manager
  • American National Family of Companies
  • Glenmont, NY FULL_TIME
  • Quality Assurance Manager


    American National is seeking a Quality Assurance Manager. In this role you will support P&C Claims Operations by ensuring that audits and validations conducted by the team are conducted with a high level of accuracy and consistency. You will help transform the client experience by actively identifying, analyzing, and recommending improvements focused on service and operational compliance with best practices and regulatory requirements.


    What You’ll Do


    • Responsible for the leadership of Quality Improvement team(s) within P&C Operations.
    • Mentor and develop each member of the Quality Improvement team.
    • Collaborate with senior leadership on the development of the overall Quality Improvement strategy and roadmap for P&C Operations.
    • Lead the delegation and prioritization of the team’s projects and ensures the projects are completed timely.
    • Creates, analyzes, and maintains queries, reports, and dashboards (i.e., PowerBI) used by the team or other areas of P&C Operations; analyzes business results, identifies trends, and issues, and makes improvement recommendations to stakeholders as needed.
    • Validate audit guides to ensure calibration and consistency of results. Analyze the results of the audits.
    • Validates and reviews queries, reports, and dashboards prior to being sent to areas within P&C Operations.
    • Interacts with all levels of the claims staff, internal partners, senior staff, external resources, and regulators, including but not limited to assessments, audit, training, coaching, performance management, and presentations.
    • Improve processes and procedures while maintaining technical bulletins, procedures, policies, practices, guidelines, and official records for the business area.

    What You’ll Need


    • Bachelor’s degree in business, risk management, or a related field
    • Eight to Ten years of claims handling experience
    • One to Two years of supervisory/management experience preferred
    • CPCU, AIDA, ARC, or similar industry designation preferred
    • Expert use with estimating software and management systems software.
    • Ability to initiate, plan, implement or evaluate programs.
    • Must have strong communication and people skills.

    Salary for this position can range from $88452.00 for candidates who are minimally qualified through $110,565.00 for more highly qualified candidates. Candidates outside of the range are encouraged to apply, and will be considered based on experience, skill and education.


    American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.


    American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.


    Hiring Practices

    The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.


    American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team.


    American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.


    Nearest Major Market: Albany
    Job Segment: Quality Assurance, Social Media, Claims, Compliance, Banking, Technology, Marketing, Insurance, Legal, Finance

  • 4 Days Ago

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Assistant Manager of Quality Assurance
  • Teachers' Retirement System
  • Albany, NY FULL_TIME
  • Either: Bachelor’s degree with 3 years of experience in a position with administrative program responsibilities* which includes or is supplemented by 4 years of direct supervisory experience. OR An as...
  • 21 Days Ago

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Manager, Validation; Quality Assurance
  • Careers|CURIA
  • Rensselaer, NY FULL_TIME
  • Manager, Validation; Quality Assurance in Renesselaer, NY. Curia provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries. The Validation Manager...
  • 25 Days Ago

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Quality Assurance Technician II
  • Holcim US
  • Ravena, NY FULL_TIME
  • Quality Assurance Technician II Requisition ID: 5296 Location: Ravena, NY, US, 12143 Pay Type: Salary Estimated Wage Range $65,000 - $75,000/Annually ARE YOU READY TO BUILD PROGRESS WITH US? Driven by...
  • 13 Days Ago

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Quality Assurance Specialist
  • Living Resources Corp
  • Albany, NY FULL_TIME
  • DescriptionLiving Resources is a non-profit human services agency. Our core purpose is to support and empower individuals with disabilities or other life-challenging conditions to live with dignity, i...
  • Just Posted

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Quality Assurance Coordinator
  • Shaker Place Rehabilitation & Nursing Center
  • Albany, NY FULL_TIME
  • Quality Assurance Coordinator Full Time | Day Shift: 8-4 pm NYS Pension & Retirement Plan | Tuition Reimbursement | On-Site Day Care - Opening Soon! ** Pay rate at $42.88/hour** Shaker Place Rehabilit...
  • 1 Day Ago

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0 Mortgage Quality Assurance Manager jobs found in Albany, NY area

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Manager, Validation; Quality Assurance
  • Curia Global, Inc. - AMRI Global
  • Rensselaer, NY
  • The Validation Manager will work with other departments to make sure the risk assessment, IQ, OQ and PQ activities assoc...
  • 4/18/2024 12:00:00 AM

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Quality Assurance Manager, 1st shift, Schenectady, NY
  • Royal DSM
  • Schenectady, NY
  • Quality Assurance Manager Schenectady, NY Hybrid , Monday Friday, 8:00 AM 5:00 PM Annual Salary Range $100,000 - $140,00...
  • 4/18/2024 12:00:00 AM

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Quality Assurance Manager, 1st shift, Schenectady, NY (USA)
  • DSM
  • Schenectady, NY
  • Quality Assurance Manager Schenectady, NY Hybrid, Monday - Friday, 8:00AM - 5:00PM Annual Salary Range - $100,000 - $140...
  • 4/18/2024 12:00:00 AM

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Quality Engineer
  • Trinity Consultants - Advent Engineering Life Science Solutions
  • Albany, NY
  • On-Site Quality Engineer in Albany, NY ADVENT Engineering, a Trinity Consultants Company, is an engineering and consulti...
  • 4/17/2024 12:00:00 AM

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Senior Business Analyst
  • iT Resource Solutions.net,inc
  • Job Description Summary Analyzes business and technical processes to formulate and develop business information processi...
  • 4/15/2024 12:00:00 AM

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Sec. 8 Statewide Rep. & Homeowner Coordinator
  • New York Housing Trust Fund
  • Albany, NY
  • Job Description Job Description New York State Homes and Community Renewal (HCR) fosters the creation and preservation o...
  • 4/15/2024 12:00:00 AM

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Java SOA Developer
  • Sligo Software Solutions
  • Albany, NY
  • Greetings from Sligo Software Solutions, Inc. !! This is Abhijith from SLIGO. We have an urgent requirement for Java SOA...
  • 4/15/2024 12:00:00 AM

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Front End Manager
  • Restaurant Depot
  • Colonie, NY
  • Front End Manager FULL-TIME $20/hr Ensures that product is properly loaded, rung up and processed accurately and timely ...
  • 4/14/2024 12:00:00 AM

Albany (/ˈɔːlbəni/ (listen) ALL-bə-nee) is the capital of the U.S. state of New York and the seat of Albany County. Albany is located on the west bank of the Hudson River approximately 10 miles (16 km) south of its confluence with the Mohawk River and approximately 135 miles (220 km) north of New York City. Albany is known for its rich history, commerce, culture, architecture, and institutions of higher education. Albany constitutes the economic and cultural core of the Capital District of New York State, which comprises the Albany–Schenectady–Troy, NY Metropolitan Statistical Area, including ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Quality Assurance Manager jobs
$88,859 to $119,509
Albany, New York area prices
were up 1.5% from a year ago

Mortgage Quality Assurance Manager in Ann Arbor, MI
This position is responsible for monitoring consumer loan files through the LOS system for compliance to bank policies, procedures and regulatory compliance, performing weekly quality control reviews, identifying issues, assisting with system testing, improving processes and providing support and assistance to all divisional consumer lending staff.
January 09, 2020
Mortgage Quality Assurance Manager in Trenton, NJ
On average, an Associate Degree is the highest level of education for a Mortgage Quality Assurance Auditor.
January 02, 2020
Mortgage Quality Assurance Manager in Virginia Beach, VA
This position works directly with our Seattle Mortgage & Consumer Loan Operations Department.
December 03, 2019