Calling all book lovers and first-gen college student advocates!
The Marie Burgess Library on the campus of Spartanburg Methodist College is looking for a Public Services Manager to join our team. This is a fun and rewarding position where you will help students and faculty find the resources they need to succeed and promote equity and inclusion in the library.
Bonus points if you:
- Are a first-generation college student yourself
- Are passionate about equity and inclusion
- Have experience with social media and marketing
- Are creative and have a good sense of humor
What makes this job exciting?
- You'll get to work with a team of dedicated and passionate librarians
- You'll help students and faculty achieve their academic goals
- You'll have the opportunity to develop and deliver innovative programs and events
- You'll work in a supportive and inclusive environment
- And, of course, you'll get to be surrounded by books all day!
If you're looking for a rewarding job where you can make a difference in the lives of students and faculty, then we encourage you to apply!
P.S. We're offering two weeks off in December, so you'll have plenty of time to relax and recharge before the start of the new year.
Position Summary
The Public Services Manager at a small academic library is a full-time, professional staff position reporting to the Director of the Learning Resource Center/Head Librarian. At least one year of library experience, with academic experience preferred.
The Public Services Manager plays a vital role in helping students succeed at Spartanburg Methodist College. You will be responsible for managing interlibrary loan services, overseeing student workers, creating marketing materials, developing engaging library displays, and providing reference services to the college community.
Major Areas of Responsibility:
- Strong customer service skills and an understanding of patron-driven library services
- Commitment to excellent customer service and strong organizational and interpersonal communication skills, including initiative, creativity, problem-solving, and knowledge of professional trends
- Ability to strategize and set and complete goals
- Competence in tools such as LibGuides, Alma/Primo, Social Media, Zoom, and Microsoft Office products
- Manage ILL and PASCAL requests
- Oversee work study students
- Create social media posts and signage
- Create dynamic monthly displays
- Follow best practices for cataloging new materials
- Assist in supervising and training of support staff
As part of a small academic library, all librarians/staff provide circulation services which may include communicating policies and procedures, managing fines and fees, answering reference questions, and recording library statistics.
Promotes the library and College on campus and in the community.
Performs other duties as assigned.
Working Conditions
The Marie Burgess Library is a welcoming and inclusive environment where librarians and staff are committed to providing excellent customer service to students, faculty, and staff. This library is two stories with no elevator.
Skills, Knowledge And Abilities
- Proficiency in LibGuides, Alma/Primo, Social Media, Zoom, and Microsoft Office products
- Due to the rapidly changing environment of the information world, the successful candidate will need to be flexible, willing to explore new areas and learn new skills, and be able to work both independently and as part of a team.
- Ability to work effectively with a diverse student body.
- Education or experience providing library reference assistance, either in-person and/or virtual.
Required Physical Abilities
Light physical exertion that includes moving around the library.
Ability to bend, stoop, reach, stand, move from one area of the building to another on a regular basis, sit and use a computer for a long period of time.
Manual and physical dexterity are needed to operate a computer keyboard and handle paper documents.
Sufficient near vision acuity to read information appearing on a computer display screen, in hand-written form, and printed on paper.
Adequate hearing and verbal abilities to communicate effectively in person and by telephone.