National Accounts Representative jobs in Hartford, CT

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. 

I. Job Summary 
The Digital Director, Strategic Business Solutions (SBS), is responsible for leading and managing the Digital strategy, operations and services for WM’s national accounts business unit. This individual works closely with SBS leadership, the broader Digital organization and other stakeholders to align Digital initiatives with SBS goals and objectives. The Digital Director, SBS, leads multiple teams and oversees the planning, implementation, maintenance and security of Digital systems, applications and infrastructure for the business unit. This individual also fosters a culture of innovation, collaboration and customer service within the Digital team and across SBS.

II. Essential Duties and Responsibilities 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

III. Qualifications 
The requirements listed below are representative of the qualifications necessary to perform the job. 

A. Demonstrated Performance 
 

B. Education and Experience 

C. Certificates, Licenses, Registrations or Other Requirements 

D. Other Knowledge, Skills or Abilities Required 

• Demonstrated experience in developing and implementing Digital strategies, plans and projects that align with and support the business goals and objectives.
• Strong knowledge and understanding of Digital systems, applications and infrastructure, including cloud computing, data analytics, cybersecurity, enterprise architecture and IT service management.
• Excellent communication, presentation, negotiation and interpersonal skills, with the ability to communicate effectively with different levels of stakeholders, both technical and non-technical.
• Demonstrated experience managing relationships with senior business leaders, where the candidate provided leadership to the business teams in improving business performance through technology, found innovative ways of solving business challenges, co-created solutions, and managed challenging Digital supply constraints.
• Strong analytical, problem-solving and decision-making skills, with the ability to balance competing priorities and demands.
• Proven ability to leverage customer information to find opportunities and actionable insights and to turn those insights into effective execution plans that deliver measurable results.
• Highly motivated, innovative and customer-oriented, with a passion for delivering Digital solutions and services that create value and impact for the business.
• Must be a results-oriented, ROI, and data-driven executive who is grounded in metrics/analytics and can tie investments back to business growth.
• Demonstrated ability as a strategic thinker with strong process, technology, implementation, and interpersonal skills and capable of being both bold and thoughtful in his/her approach and discernment to know when to champion innovation and when incremental improvement is sufficient.
• Proven ability to build, lead, inspire and develop high-performing Digital teams, and foster a culture of collaboration, learning and excellence.
• Possesses strong project management skills (waterfall and agile methodologies), with the ability to manage product development roadmaps and processes to ensure deliverables are achieved under tight deadlines.
• Ability to adapt to changing business and Digital environments, and embrace new technologies and opportunities.
• Demonstrated experience in developing, managing and controlling Digital budgets, with the ability to forecast, allocate and optimize Digital resources and investments to achieve the business unit goals and objectives.
• Experience with Salesforce and custom-developed applications a plus.
   

IV. Work Environment 
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

Benefits 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

If this sounds like the opportunity that you have been looking for, please click “Apply”.