National Service Manager jobs in Rockford, IL

• Responsible for sales forecasting company wide.
• Responsible for all related dealer sales activities. Including assisting in developing specific sales programs and implementing them thru the dealer organization, resulting in continued sales growth
• Create and implement effective sales strategies leading our outside sales team to achieve sales goals.
• Tracking and analyzing sales statistics based on key quantitative metrics.
• Manage the quoting process from beginning to end within established timelines (48-hour standard).
• Manages the follow-up (by phone or visit) on quotes submitted to customers.
• Hold all sales personnel accountable for performance and customer service.
• Provide clear direction and coaching to direct reports and sales personnel.
• Setting discount rates and determining price schedules.
• Acts as a resource to sales team members in contract opportunities, negotiations, closing the sale while developing dealer network relationships for additional business.
• Analyze weekly activity/call reports concerning customer-related activities for quotes, orders, and problems concerning customer/vendor relationships for continuous improvement.
• Negotiate and close agreements with large customers. Participates & facilitate education and training conferences on selling programs.
• Assist in customer service as needed to ensure a high level of quality in customer satisfaction.
• Establish effective relationships and collaboration with other departments to address key business issues and opportunities.
• Stay up to date with new product launches and ensure sales team members are fully trained on new and existing product lines and our selling strategy for that product.
• Evaluate market trends for future potential product releases and make recommendations accordingly.
• Participate in appropriate industry trade shows to grow the business and Coordinate Sales involvement.

• Stay informed of new products, services, and other general information of interest to customers. Remains in tune with competitor’s activity and develops new approaches as needed.
• Proactively identify and respond to unexpected changes in business conditions or in the company’s markets to capitalize on new opportunities and / or respond to unexpected challenges.

• Provides input on new and revised product development, including idea generation. Will carry each assigned project through from inception to market implementation.
• Execution of product management and pricing strategies

• Customer/Client Focus
• Communication Proficiency
• Performance Management
• Sense of Urgency
• Results Driven
• Organizational Skills
• LMA

• Quality
• Relationships
• Loyal
• Teamwork
• Positive

 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to grip, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 50 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Varied hours may be necessary as job duties demand.

 

Travel is primarily local during the business day, although some out of the area and overnight travel may be expected. All travel must be approved in advance. Please reference the employee handbook for all applicable policies.

 

None.

 

Bonnell Industries Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Bonnell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Bonnell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Bonnell will not tolerate discrimination or harassment based on any of these characteristics. Bonnell encourages applicants of all ages.

 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.