Network Control Center Director jobs in the United States

Network Control Center Director directs activities of the network control function of the organization. Determines quality levels for network transmission and performance and ensures levels are met. Being a Network Control Center Director requires a bachelor's degree in area of specialty. Typically reports to top management. The Network Control Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Network Control Center Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Network Operations Center Director
  • EarthCam
  • Saddle River, NJ FULL_TIME
  • Who We Are

    EarthCam is the global leader in providing webcam content, technology and services. Founded in 1996, EarthCam provides live streaming video, time-lapse construction cameras, and Software-as-a-Service (SaaS) for AI-powered visual asset management, leveraged through our intuitive Control Center 8 dashboard which integrates with leading project management software.  EarthCam leads the industry with the highest resolution imagery available, to empower building information modelling (BIM) and Virtual Design Construction (VDC) teams with actionable visual data. EarthCam's innovations include the world’s first outdoor gigapixel panorama camera system, and the first ever 5G construction camera. EarthCam has documented over a trillion dollars of construction projects around the world. The company is headquartered on a 10-acre campus in Northern New Jersey.

     

    We are seeking a dedicated and results driven Network Operations Center Director join our growing organization.

     

    Responsibilities

    ·         Manage daily operations of an evolving support team for specialized equipment

    ·         Lead a team to triage and diagnose issues with precision and speed

    ·         Strive for 100% success at resolving downtime issues with extremely short cycles

    ·         Create and implement escalation policies

    ·         Prioritize resources effectively in a fast-paced environment

    ·         Collaborate with Engineering & Client Services teams for continual troubleshooting and procedure improvement

    ·         Train and mentor junior staff and technicians to provide industry-leading service

    ·         Develop and manage knowledge database and skills matrix to reduce time to resolution

    ·         Develop metrics to track trends in technical issues to catalog them for recognition

    ·         Optimize current processes, remove obsolete ones, and create new SOPs to ensure customers success

    ·         Provide feedback on technical support and proactively address emerging issues

    ·         Lead a team to set customer and internal stakeholders’ expectations around resolutions and timelines

    Who YOU Are

    ·         Experienced manager with a strong understanding of networking

    ·         Strong customer service skills

    ·         A proven mentor who can develop a team

    ·         A communicator- able to interact with your teams, customers, and senior leadership

    ·         Confidence presenter, to both technical audiences as well as the executive team

    ·         Goal-oriented and driven by success

    ·         Desire to be a part of a fast-paced team developing cutting edge technology

    ·         Comfortable working in a very fast-paced, constantly evolving team environment

    ·         Excellent communication skills, both verbal and written

    ·         Detail-oriented with solid project management follow-through

     

     Qualifications

    ·         Bachelor's degree in computer science, information science, or specialization in network or embedded systems engineering

    ·         Advanced knowledge of networking technologies, cellular and wireless connectivity, protocols, and security

    ·         10 years’ supervisory experience

    ·         15 years’ experience in technical support

    ·         Minimum 10 years in Enterprise Business-to-Business Support and/or Service Delivery.

    ·         Strong Knowledge of IT/Networking

    ·         Experience in B2B, SaaS

    ·         Availability to be called upon outside of business hours to resolve urgent issues

    ·         Knowledge of Linux is a plus

    What We Offer

    The EarthCam package includes excellent salaries, bonuses, benefits, and constant opportunities for development – designed to create an entrepreneurial, invigorating and satisfying environment. Our benefits include:

    ·         Health insurance (Single coverage 100% paid for by company)

    ·         Dental and vision insurance

    ·         401K Plan (with aggressive company matching)

    ·         Paid time off, plus paid holidays

    ·         Regular free breakfasts, lunches and snacks

    ·         Bicycles to ride around campus

    ·         Team BBQs and annual company Olympics

  • 2 Days Ago

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Wood Dale Center Director
  • Caring Network
  • Glen Ellyn, IL FULL_TIME
  • About Us: The Mission of Caring Network is to honor and glorify Jesus Christ, the author and creator of life, by bringing His love and compassion to abortion minded women and equipping them to choose ...
  • 18 Days Ago

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Principal Deputy Director, Global Health Center
  • Centers for Disease Control and Prevention
  • Atlanta, GA FULL_TIME
  • DatePosted 12/21/2023 2:02:31 PM FirstLocation Atlanta, Georgia 33.7483 84.3911 Location Atlanta, Georgia, Washington, District of Columbia Department Department of Health and Human Services AgencCent...
  • 11 Days Ago

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Principal Deputy Director, Global Healh Center
  • Centers for Disease Control and Prevention
  • Atlanta, GA FULL_TIME
  • DatePosted 12/21/2023 1:59:19 PM FirstLocation Atlanta, Georgia 33.7483 84.3911 Location Atlanta, Georgia, Washington, District of Columbia Department Department of Health and Human Services AgencCent...
  • 11 Days Ago

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Principal Deputy Director, National Center for Chronic Disease Prevention and Health Promotion
  • Centers for Disease Control and Prevention
  • Atlanta, GA FULL_TIME
  • DatePosted 7/18/2023 5:43:41 PM FirstLocation Atlanta, Georgia 33.7483 84.3911 Location Atlanta, Georgia Department Department of Health and Human Services AgencCenters for Disease Control and Prevent...
  • 5 Days Ago

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Principal Deputy Director, National Center for HIV, Viral Hepatitis, STD, and TB
  • Centers for Disease Control and Prevention
  • Atlanta, GA FULL_TIME
  • DatePosted 1/30/2024 2:09:40 PM FirstLocation Atlanta, Georgia 33.7483 84.3911 Location Atlanta, Georgia Department Department of Health and Human Services AgencCenters for Disease Control and Prevent...
  • 1 Month Ago

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Network Engineering Director
  • Skywire Holdings Inc
  • McLean, VA
  • Job Description Job Description OVERVIEW:GiGstreem is a US based national Internet Service Provider, serving Residential...
  • 3/19/2024 12:00:00 AM

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Regional IT Support Technician - Midway, Chicago
  • SSP Group
  • Ashburn, VA
  • Job Description SSP America, The Food Travel Experts! The Regional IT Support Technician participates in the design, imp...
  • 3/19/2024 12:00:00 AM

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Junior Machine Learning Data Engineer - 100% Remote
  • System One Holdings, LLC
  • Herndon, VA
  • Client builds and operates the largest and most advanced mortgage securitization platform in the world, supporting the U...
  • 3/19/2024 12:00:00 AM

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Data Operations Engineer_TEST_CHANGE
  • Partners Internal Quality Control
  • Washington, DC
  • Company Description This is a test2 This is a test job, do not apply. Our mission is to build connections between our cl...
  • 3/17/2024 12:00:00 AM

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Product Analyst/Business Analyst
  • ConsultNet
  • Reston, VA
  • Product/ Business Analyst Reston, VA - Onsite Direct Hire $80,000 - $105,000 We are seeking a dynamic and experienced Pr...
  • 3/17/2024 12:00:00 AM

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Warehouse Management Systems Support Analyst - Blue Yonder
  • Bausch + Lomb
  • Leesburg, VA
  • Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of ...
  • 3/16/2024 12:00:00 AM

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SAFe Cloud Software Engineer--Active Secret clearance
  • EPIC SYSTEMS INC
  • Dulles, VA
  • Job title: SAFe Cloud Software Engineer--Active Secret clearance Work Location: Dulles, VA SAFe Principal Software Engin...
  • 3/15/2024 12:00:00 AM

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Incident Response Deputy Team Lead
  • Leidos
  • Ashburn, VA
  • Description The Leidos Digital Modernization Team is seeking a Incident Response Deputy Team Lead The U.S. Department of...
  • 3/13/2024 12:00:00 AM

Income Estimation for Network Control Center Director jobs
$131,035 to $175,903