Network Control Center Manager manages the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Directs testing, configuration changes, or upgrades to network hardware or software. Being a Network Control Center Manager oversees monitoring of the network traffic and performance to identify and troubleshoot any issues. Leads incident response and implements standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Manager develops capacity planning forecasts and strategies. Manages relations with vendors and service providers and monitors performance quality to ensure required service levels are delivered. Requires a bachelor's degree. Typically reports to a director. The Network Control Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Control Center Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
3rd shift
THIS IS NOT AN IT Position
What you will do:
The Air Logistics/Network Control Specialist has the responsibility and authority to coordinate all ATSG aircraft assets and operations utilized in the Amazon Prime Air network. The goal is to effectively communicate contingency needs and changes across all ATSG groups and with the Amazon Network Operations Center (NOC). This position will monitor all aircraft network movements and anticipate possible causes of delays; formulate contingency plans and communicate with all stakeholders the potential delays and their ripple effect throughout the network; monitor available resources such as aircraft or crews to develop alternative schedules and routes; decide, implement, coordinate and communicate contingency changes across all ATSG and Amazon groups.
Minimum qualifications:
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