Network Control Center Supervisor supervises network control technicians in the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Oversees routine testing, configuration changes, or network hardware or software upgrades. Being a Network Control Center Supervisor ensures network traffic and performance monitoring processes are running to identify and troubleshoot any issues. Responds to incidents using standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Supervisor coordinates with vendors and service providers to ensure required service and quality levels are delivered. Requires a bachelor's degree. Typically reports to a manager. The Network Control Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Network Control Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Job Traffic Control Supervisor Job Description:
TCSs play a pivotal role in ensuring the safe and efficient execution of traffic control operations. This position involves advanced responsibilities, requiring strong leadership skills and expertise in traffic management. TCSs are responsible for overseeing a crew of 2 to 5 people, ensuring the proper setup and maintenance of work sites in accordance with Traffic Control Plans (TCP).
Key Responsibilities:
1. Traffic Control Site Management:
-Set up and maintain work sites following approved Traffic Control Plans (TCP).
-Ensure that all safety protocols and guidelines are strictly adhered to.
-Oversee the placement and functionality of traffic control devices, signage, and other safety equipment.
2. Crew Supervision:
-Be responsible for a crew of 2 to 5 individuals.
-Ensure all crew members are professional, wearing proper Personal Protective Equipment (PPE).
- Confirm that all crew members possess and carry necessary certifications.
-Provide guidance and support to the crew to enhance overall performance.
3. Equipment Management:
-Take accountability for all company equipment and signage on the job site.
-Conduct thorough equipment Check Out and Check In procedures.
-Ensure the proper functioning, maintenance, and cleanliness of company vehicles. This includes cleaning/washing assigned truck weekly at a minimum.
4. Customer Interaction:
-Act as the primary point of contact for customer-facing conversations on-site.
- Engage professionally with clients, addressing concerns, and providing necessary information.
-Uphold a positive company image during interactions with clients and the public.
Requirements:
To be eligible for the TCS position, individuals must meet the following criteria:
- Possess a valid driver license and maintain insurability.
-Be capable of safely operating company vehicles, including TMA trucks, tow arrow boards, and PCMS trailers.
-Have a minimum of 6 months of related experience in traffic control operations.
-WA State Flagger’s Certified
-WA State Traffic Control Supervisor Certified
- Punctual, Self-Motivated, Responsible
-Excellent Communication Skills
Note: Traffic Control Supervisors are integral to the success of our operations, and their ability to lead, manage, and communicate effectively is crucial. This job description is not exhaustive, and additional responsibilities may be assigned as needed to ensure the safety and efficiency of our worksites . Responsibilities:
Job Types: Full-time, Part-time
Pay: From $28.00 per hour
Benefits:
Experience level:
Schedule:
People with a criminal record are encouraged to apply
License/Certification:
Work Location: On the road