Network Operations Director jobs in Akron, OH

Network Operations Director manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Director provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Director leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Requires a bachelor's degree in engineering or it. Typically reports to a director. The Network Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Director Network Engineering & Operations - Network Engineering & Operations - A
  • FirstEnergy Corporate & Support Services
  • Akron, OH FULL_TIME
  • FirstEnergy at a Glance

    We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

    FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

    About the Opportunity

    This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

    Provides strategic direction and leadership for FirstEnergy's Network Engineering & Operations department, including the following core managerial areas of responsibility:

    Information Technology (IT) Networks: Core networks that are foundational for FE's enterprise communications - including Transport-WAN (Wide Area Network), Data Network-LAN (Local Area Networks), Voice & Video Operations, Fiber Networks, Data Center networks, and external communications to ISP and cloud providers. Responsible for FE's network routing & switching, wireless LAN (802.11x) networks, data center networks (Nexus, PODs, etc.), voice & video services (VoIP, PBX, voice mail, voice recorders, phones, IVR, video, and satellite), optical transport systems (DWDM, SONET, MPLS), wireless transport systems (microwave, two-way land mobile radio, cellular), and FE's 9,000 mile fiber network. Responsible for frequency coordination services and maintaining FCC compliance for licensed spectrum.

    Operational Technology (OT) Networks: Purpose-built networks for utility operations and those networks on the edge that provide communications for real-time monitoring & control, asset health monitoring, and other operational systems located in control centers, substations, and field area network environments. Responsibilities include the architecture, engineering, design, implementation, operation, maintenance, regulatory compliance, and ongoing reliability of real-time data networks for the Energy Management System (EMS), Distribution Management System (DMS), Generation Management System (GMS), Supervisory Control & Data Acquisition (SCADA), Field Area Networks supporting line switching & advanced Smart Grid functions, and encryption technologies used to support those networks. Also accountable for engineering support for related DC power systems, generator backup power, coordination of construction & modification of FE communication towers, and drafting services for network systems.

    IT System Operations: Key operational functions supporting IT and the larger FE enterprise, including the Systems & Network Operations Center (SNOC), Enterprise Systems Management (ESM), Print-Insert Operations, and Data Center Operations. Responsibilities include 24x7 monitoring of FE systems and networks, including applications, databases, servers, and voice & data networks, executing batch job scheduling functions, maintaining a centralized monitoring environment to provide proactive management and timely response to problems, accountability for CIP change control and configuration management compliance monitoring & reporting, and aligning FE's data center operations to industry best practices. Also responsible for printing over 55 million bills per year, as well as associated bill insert operations.

    RESPONSIBILITIES:

    • Provides strategic direction and daily leadership for the Network Engineering & Operations department, which is primarily responsible for the platforms that deliver secure, reliable, and high-performance business and operational communications for the FE enterprise, monitoring and response to network & system events, data center operations, and printing of FE customer electric bills.
    • Provides sponsorship and oversight of an $80M annual portfolio of communications projects funded by IT and FE Utilities (Tx and Dx). Functions in a key leadership role to secure funding, champion, and drive the $165M target annual transmission investments in Network & Security that cut across multiple peer departments. This is key investment vehicle enables the network communications investment strategy to improve the resiliency and capability of communications used for the monitoring, control, protection, operations, and maintenance of FirstEnergy's energy delivery operations.
    • Delivers high-performance, high-availability network communications systems, with monitoring as appropriate to achieve service expectations, scalable to business needs, and with appropriate disaster recovery capabilities.
    • Ensures the operational performance and maintenance of existing networks as well as design and delivery of new products/product enhancements.
    • Maintains functional knowledge of technology, technology changes, and emerging business requirements.
    • Leverages leadership and technical staff to develop and champion strategies that advance FE's processes and utilization of IT assets, in alignment with business needs.
    • Champions compliance and maintains strong relationships across IT and Corporate compliance teams to ensure technical standards and regulatory requirements are defined, documented, implemented, and enforced in the network and system operations environments.
    • Coordinates closely with IT peer groups to ensure that FE policies and sound security practices are followed.
    • Coordinates with Operating Companies, FEU/FET support groups, and external entities to accomplish objectives.
    • Ensures the departmental capital & operating budgets are managed to the approved plan.
    • Ensures that departmental projects maintain scope, schedule, and budget.
    • Directs personnel actions in accordance with the company's guidelines and procedures. Appraises performance and provides rewards & recognition to foster high-performing and cohesive teams. Clearly communicates priorities & expectations to the staff. Mentors & coaches' staff on work related issues.
    • Ensures that change management procedures are properly followed.
    • Champions FE's Core Values & Behaviors, through coaching and by personal example.

    QUALIFICATIONS:

    • Bachelor Degree in Engineering, Computer Science, Telecommunications, or related field, with at least 12 years of related experience. In lieu of a degree, 15 years of related experience required. Master of Business Administration (MBA) degree preferred.
    • Related experience includes, but is not limited to:
      • Experience in an Engineering, Computer Science, Telecommunications, or Network Engineering field.
      • Knowledge of WAN, LAN, fiber, and voice & video systems.
      • Knowledge of real-time systems and networks (EMS, GMS), field area networks, and SCADA communications.
      • Knowledge of environmental support systems for these various technology platforms (e.g., HVAC, AC/DC power systems, batteries, generators, etc.).
      • Knowledge of operations management and monitoring tools.
    • Role model of FirstEnergy's core values and behaviors; unwavering integrity and trustworthiness
    • Experience developing or working with diverse teams and building an inclusive work environment
    • Strong interpersonal, communications, presentation, training, and mentoring skills.
    • Knowledge of building business cases for projects and project management (from conception to execution).
    • Knowledge of project management concepts and tools.
    • Knowledge of IT technologies, systems, and processes.
    • Knowledge of regulatory compliance requirements impacting systems and networks.
    • Familiarity with FE business units, to enable effective prioritization of work based on business need.
    • Work experience within electric utility operations is preferred.

    Benefits, Compensation & Workforce Diversity

    At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

    Safety

    Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.


    FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without
    regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with a
    disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

     

  • 24 Days Ago

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Mgr, Provider Network Management Operations
  • Summa Health
  • Akron, OH FULL_TIME
  • SummaCare - 1200 E Market St, Akron, OH 44305 Full-Time / 40 Hours / Days - Hybrid Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, incl...
  • 1 Day Ago

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Operations Director
  • BrightView Health
  • Kent, OH FULL_TIME
  • Why You’ll Love This Operations Director Job Would you love to work in an environment where you can build genuine connections with a team that shares your passion for making a difference? Do you appre...
  • 21 Days Ago

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Director of Operations
  • Recovery Center of Ohio, LLC
  • Akron, OH FULL_TIME
  • The Recovery Center of USA, LLC is an integrated behavioral healthcare management company dedicated to the treatment of addiction, substance abuse, primary care and mental health issues. We put behavi...
  • Just Posted

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Operations Director
  • BrightView Health
  • Akron, OH FULL_TIME
  • Why You’ll Love This Operations Director Job Would you love to work in an environment where you can build genuine connections with a team that shares your passion for making a difference? Do you appre...
  • 12 Days Ago

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Director of Operations
  • Foundations Worldwide
  • Richfield, OH FULL_TIME
  • Foundations Worldwide, Inc is a rapidly growing, Ohio-based, children’s product company. Encompassing four core brands, our growth strategy is centered around product innovation and the expansion of o...
  • 1 Month Ago

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0 Network Operations Director jobs found in Akron, OH area

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Director of Distribution Center Operations
  • PrideStaff
  • Akron, OH
  • Job Description Job Description Director of Distribution Center Operations Location: Akron OH Position Pay: Based on Exp...
  • 3/28/2024 12:00:00 AM

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Nurse Practitioner - Advanced Practice Provider
  • Oak Street Health Inc.
  • Akron, OH
  • Title: Nurse Practitioner - Advanced Practice Provider Schedule: Full-Time, Monday through Friday, 8:00 AM - 5:00 PM Loc...
  • 3/28/2024 12:00:00 AM

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Trauma Registrar
  • Summa Health
  • Akron, OH
  • TRAUMA REGISTAR, FULL-TIME DAYS TRAUMA REGISTRY Summa Health System is recognized as one of the region's top employers b...
  • 3/28/2024 12:00:00 AM

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Kickstart Retail Shop Assistant
  • Redcross
  • Kent, OH
  • **Kickstart Retail Shop Assistant** **Kickstart Retail Shop Assistant** *Location* Kent *Job Function* Retail *Salary De...
  • 3/28/2024 12:00:00 AM

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Development Analyst
  • Fairmount Properties
  • Cleveland, OH
  • As a Development Analyst at Fairmount Properties, you will be assisting with the underwriting and other financial analys...
  • 3/27/2024 12:00:00 AM

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Business Development Manager, Metering Services
  • ACRT
  • Stow, OH
  • We empower the best people to help sustain our world. 100% employee-owned. Independence guaranteed. Company: ACRT Servic...
  • 3/27/2024 12:00:00 AM

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Sr Network & Security Architect - primarily remote with weekly client visits in the Los Angeles/Orange County areas
  • Calance
  • Cleveland, OH
  • Salary: $190-270k/yr The Network & Security Architect provides education, guidance and thought leadership on emerging ne...
  • 3/25/2024 12:00:00 AM

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Remote Senior Application Developer / Analyst
  • Vaco
  • Cleveland, OH
  • Job Summary: The Sr. Applications Developer/Analyst is responsible for project management, applications systems and clie...
  • 3/25/2024 12:00:00 AM

Akron (/ˈækrən/) is the fifth-largest city in the U.S. state of Ohio and is the county seat of Summit County. It is located on the western edge of the Glaciated Allegheny Plateau, about 30 miles (48 km) south of Cleveland. As of the 2017 Census estimate, the city proper had a total population of 197,846, making it the 119th-largest city in the United States. The Greater Akron area, covering Summit and Portage counties, had an estimated population of 703,505. The city was founded in 1825 by Simon Perkins and Paul Williams, along the Little Cuyahoga River at the summit of the developing Ohio and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Operations Director jobs
$163,242 to $209,745
Akron, Ohio area prices
were up 1.6% from a year ago

Network Operations Director in Mobile, AL
Network Operations Managers frequently advance to more executive positions such as Director of Information Systems, Chief Information Officer (CIO) or VP of Technology.
December 20, 2019
Network Operations Director in Anderson, IN
This is an opportunity for a technology executive to join the team that is driving and executing on Visa's network transformation vision.
December 05, 2019
Network Operations Director in South Bend, IN
The NOC oversees infrastructure and equipment (from wiring to servers), wireless systems, databases, firewalls, various related network devices (including IoT devices and smart phones), telecommunications, dashboards and reporting.
February 08, 2020