Network Operations Director manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Director provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Director leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Requires a bachelor's degree in engineering or it. Typically reports to a director. The Network Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Operations Associate
Network Consulting Services, inc. (NCSi) is a reseller and integrator in the IT Operations and Security market sectors. Since 2002, NCSi has been helping medium to large organizations acquire, implement, and maintain internal business workflow automation, security, and enterprise service management systems. We're seeking a highly motivated Operations Associate to join our growing team and play a vital role in our success.
In this role, you will be the foundation for our client interactions and internal operations. You will wear many hats, from managing project organization to providing administrative support, ensuring everything runs smoothly behind the scenes.
Operations Associate Job Responsibilities:
This is a full-time position with full medical, dental, and vision benefits. NCSi also offers a Safe Harbor 401k plan. The position will be on-site at the NCSI Headquarters in Bountiful, Utah for 6 months during the onboarding and training phase. After that, it is anticipated that the position will be approximately 50% remote.
Operations Assistant Skills and Qualifications:
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Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
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Work Location: Hybrid remote in Bountiful, UT 84010
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