Job Description
The Information Services Support Division of the Alaska Court System (ACS) invites applications for a Network System Administrator (range 22).
This position is responsible for management and technical support of the Court's network, servers, and services.
Regular job responsibilities include the following:
- Install, maintain, and enhance local area networks; provide system administration functions to enable user access to resources such as messaging, enterprise applications, and the internet using approved procedures and programs such as VMWare ESXi, MS Windows Server, and MS Windows Operating Systems.
- Perform periodic planned system administration functions and maintenance to ensure uninterrupted use of the Court's computerized systems; resolve data network related problems using testing software and equipment to determine problem origin.
- Install, maintain, and enhance security-related systems such as virus detection, host and network-based intrusion systems and other standard systems; perform periodic and as-needed security breach detection procedures; set up and maintain user accounts to control access to authorized services, electronic messaging accounts, and database applications.
- Install, maintain, and enhance connections to the State of Alaska and ACS networks using approved departmental and State of Alaska standards, procedures, and hardware such as Cisco routers, Meraki security appliances, Intel-based computers, and switches.
- Provide technical support for authorized users of Court and Enterprise systems to include network connectivity, remote access, electronic messaging, office productivity systems, and other automated computerized systems.
- Analyze the needs and design of new and existing local area networks to meet the needs of the Court's locations.
- Coordinate with other State of Alaska agencies such as DOA-OIT and communication service vendors; may participate in the specification and recommendation of bid awards to vendors for the installation of LAN/WAN cabling, hardware and software; provide specification and recommendation of installation of commercial power and UPS circuits to support LAN and WAN connectivity.
- May travel to remote sites to install, enhance, maintain or repair authorized computer networks, systems, and software.
- May act as the Court's liaison and representative to statewide groups and committees involved in information technologies.
An ideal applicant will possess the following knowledge, skills, and abilities. Please discuss these in the required letter of interest.
- Effective problem solving, multi-tasking, and critical thinking skills.
- Experience and ability to deal with high-priority, confidential, or sensitive information.
- Ability to work calmly, effectively, and accurately under frequent deadlines and changing priorities and stay focused on numerous details.
- Four years of active directory experience within the last (5) years.
- At least one year of VMware experience (Version 7 or higher).
- At least one year of Citrix Applications and Desktops experience.
- At least one year of Citrix ADC experience.
- At least one year of Cisco Meraki or similar infrastructure experience.
- At least one year of Palo Alto or similar web security software experience.
- At least one year of experience as primary administrator for a Microsoft Exchange installation (Version 2019 or higher).
- At least one year of experience configuring Cisco routers, switches, and Palo Alto firewalls.
The Work Environment
The Information Services Support Division is located in the Snowden Administration Building. Located in downtown Anchorage, you will have access to restaurants and parks to enjoy on your lunch break. Employees receive a parking permit exclusively for the Snowden lot.
The Work Hours
Full-time court employees are currently scheduled to work 37.5 hours per week. The work hours for this position are Monday – Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break.
Benefits
The Alaska Court System provides a variety of benefits for eligible employees, which are a significant part of the total compensation package. The following are typical benefits available to full-time employees. Actual benefits received may differ by position type or be prorated for other than full time work.
- 11 paid holidays per year
- Medical and dental coverage for employee and eligible dependents
- Vision plan (optional)
- Employer-paid Basic Life insurance with additional coverage available
- Membership in the Public Employees Retirement System (PERS)
- Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security
- Alaska Deferred Compensation Plan (optional)
- Personal leave accrual
See http://doa.alaska.gov/drb/index.html for additional information.
For more information on the Alaska Court System, please visit:
http://www.courts.alaska.gov
For information about what state courts do, please watch the following short video:
VIDEO: The who, what, when, where and how of state courts
The Alaska Court System is an EEO employer and proudly promotes diversity.
Minimum Qualifications
Five years of professional work experience in computer system administration, electronic engineering, computer networking, and data communication; two years of which MUST include experience in administering and designing network resources and services within a wide-area network environment.
OR
A bachelor's degree from an accredited college in Information Technology, Computer Science, or a closely related field AND two years of professional work experience in computer system administration, electronic engineering, computer networking, and data communication.
OR
A Microsoft Certified Systems Engineer (MCSE) certificate or relevant certification AND four years of professional work experience in computer system administration, electronic engineering, computer networking, and data communication.
Additional Required Information
This applies to your application submission.
Documents to be Attached to the Application (REQUIRED):
- A professional letter of interest, completed per the instructions below.
- Post-secondary transcripts, if using education to meet minimum qualifications.
Documents to be Submitted at the Time of Interview (REQUIRED):
If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):
- List of at least three (3) professional references, with current contact information.
- Last two performance evaluations and/or letters of recommendation.
LETTER OF INTEREST
Please attach this to your application before submitting it online or, if unable to attach to your application email it to recruitment@akcourts.gov
Your letter should:
1) Be professionally written and include proper format, grammar, spelling and punctuation.
2) Explain how you meet the minimum qualifications of the position.
3) Explain why you are the best candidate for the position.
4) Highlight your experience in relation to the knowledge, skills, and abilities listed under the "Job Description" section of this recruitment.
Your letter will be used to help determine which applicants will advance to the interview phase of the recruitment and selection process. If you do not attach a professional letter of interest, you may not move on to the interview phase.
WORK HISTORY
If using work experience not already documented in your application, provide the employer name, your job title, dates of employment and whether full or part-time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.
EDUCATION
If post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application. If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of academic transcripts will be required at time of interview.
SELECTION PROCEDURE
Applicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants. If your application is considered "not qualified," you will be sent a notice within two weeks after the closing date for this recruitment. If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you. Qualified applications will be forwarded to the hiring supervisor.
NEPOTISM REVIEW
To avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.
BACKGROUND CHECK
A background check will be conducted prior to an employment offer being made. Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer "no" to these questions. If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) 264-8242. The Court System reserves the right to confirm all background information.
Contact Information
Contact Information:
Contact Title: Recruitment
E-Mail: recruitment@akcourts.gov
Mailing Address: 820 West 4th Avenue, Anchorage, AK 99501
Phone Number: (907) 264-8242