Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Looking for motivated team player to become part of a growing company. Preferred candidates will have the following: A basic knowledge of CATV/MATV systems. Experience with running and terminating Coax Cable of varies sizes. Experience in designing, understanding coaxial inside/outside plant in commercial settings Knowledge related to the use of coax signal amplifiers, taps, splitters, diplexers. Understanding of signal loss due to coax length, splitters, taps, etc. Experience measuring Analog and Digital TV signals. Experience Mixing and Distributing Analog and Digital TV signals. Experience using and reading a spectrum analyzer. Ability to create “as build” drawings based on site survey. Ideal candidates will have prior network and cabling installation experience. Construction background is a plus, but not required. Local and national travel is expected. We offer very flexible schedules, benefits, and a dynamic work environment. Required skills: Reliable, Trustworthy, Team-Oriented, and Ethical. Position is in Cedar Rapids, IA and cannot be remote. About Ovation Networks Team oriented and customer driven, we provide turn key Wi-Fi installations locally and across the country. Our NOC provides three tiers of 24x7 Technical Support, ranging from End-User Support, Installation Support, and Network Support. Click apply now to email your resume today! recblid mk9594a1nu6u6la68u5eyxqp8fvkdr
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Ovation Networks
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