Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
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Pay and Benefits:The Lead Project Manager is passionate about structuring and coordinating multiple projects that are sophisticated with significant multi-functional collaboration requirements, setting breakthroughs taking into consideration business time-to-market requirements and coordinating with stakeholders to meet them. You are a self-starter, possess great written and verbal communication skills, and be able to engage both executive and technical audiences. You demonstrate a positive and can-do demeanor and be a standout colleague. They must possess the ability to push for target dates, while being empathetic to challenges and obstacles and be the team's voice in raising and mitigating risks with the help of senior management. The candidate must be open to new and modern approaches to delivery and be an expert at Waterfall execution.
Your Primary Responsibilities:**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Talents Needed For Success:The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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