Network Service Manager jobs in Manchester, NH

Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

Recently Added Network Service Manager jobs

V
Service Manager - Derry, NH
  • VIP Tires & Service
  • Derry, NH FULL_TIME
  • TITLE: Service Manager                                         REPORTING TO: District Manager / Market Manager          EMPLOYMENT CLASSIFICATION: Exempt   GENERAL SUMMARY:   The Service Manager:   ·         Must be an inspirational leader who lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by setting expectations such that VIP team members deliver an exceptional experience for every customer.   ·         Fulfills VIP’s vision where all VIP Professionals love their jobs because they are appreciated, well-prepared, enjoy serving others, and find personal success as a member of the VIP family.   ·         Creates a working environment aligned with VIP’s team culture that attracts and recognizes high-performing, career-minded people, encourages engagement from everyone, and fosters personal growth.   ·         Maintains a safe workplace and ensures compliance with all policies and federal, state and local regulations.   ESSENTIAL DUTIES & RESPONSIBILITIES: 1.       Makes sure that workplace safety is Priority #1.  Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management. 2.       Team Building: Build an Extraordinary Team that delivers a different and better customer experience to every customer a.       Hire the best associates in the area b.       Develop a superior team                                                                      i.      Ensure all associates have taken and passed all of their required LMS training                                                      ii.      Have all associates complete any and all relevant vendor training.                                                    iii.      Make sure all associates are T.I.A basic automotive service certified                                                    iv.      Career path with associates during structured associates coaching sessions                                                      v.      Sign up associates and provide study material for any applicable ASE certifications c.       Proper scheduling of the team to make sure they are able to meet our customers needs all hours of operation. d.       Effectively communicate with the team throughout the day, daily huddles and bi-monthly store meetings. e.       Monitor e-mail frequently for customer appointments and communication. f.        Train, support and deliver the 5 for 5 process to educate our customers about their vehicle’s conditions and partnering with them on any necessary solutions. g.       Control the dispatching and assignment of work orders to technicians using the guideline of the first available technician that can perform the work properly should receive the work order. h.       Attend off site meetings and training sessions as needed, typically, several times per year.                                                                           2.       Facility and Equipment Maintenance   ·         Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances. ·         Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer’s needs   ·         Manages daily preparation of location, service desk, and equipment prior to start of business each day and the recovery and securing of location and unclaimed customer vehicles at close of each business day   ·         Ensures appropriate steps are taken to maintain a clean service department throughout the business day   ·         Inspects customer waiting area and parking lot for cleanliness each day prior to opening for business   ·         Any facility or equipment issues should be entered into the facility or equipment database   3.       Procedural Compliance ·         Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.   4.       Additional Responsibilities (Performs other functions as required.) ·         Communicates with other levels of management as needed to ensure compliance with service standards and company policies   ·         Serves as policy administrator in assigned location     PERFORMANCE MEASURMENT: ·         Achieves all targeted levels of performance as outlined by leadership through various reports.       STANDARD MANAGEMENT WORK WEEK: ·         SCHEDULE: The standard expectation is 5-day work and minimum 50 hours per week. ·         ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team   REQUIRED QUALIFICATIONS:   1.      Knowledge, Skills, and Abilities ·       Strong people management and leadership skills, motivational, supportive, assertive and decisive ·       Excellent verbal and written communication ·       Sound business sense, with the ability to analyze, prioritize, identify and implement solutions ·       Strong organization and time management skills ·       A comprehensive understanding of automotive servicing and the industry   2.      Minimum Educational and/or Experience Level ·       Two years related experience in automotive service management ·       Completion of two-year college or technical school program recommended ·       Or an equivalent combination of education and experience   3.      Proven results Certificates, Licenses, and/or Registrations ·       Current, valid driver’s license issued in state of residence ·       Equipment Safety Certification ·       ASE Certification C1– Service Consultant required ·       ASE Certification P2 – Parts Specialist recommended ·       ASE Certification G1 – Maintenance and light repair recommended ·       State Inspection License Required (where applicable) ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.   Work Environment The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Service Manager job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.   Physical Demands The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.   Essential Physical Activity Requirements Less than 1/3 of Time 1/3 to 2/3 of Time More than 2/3 of Time Sitting Reaching Standing Pushing / Pulling   Walking Climbing     Kneeling     Crawling     Essential Weightlifting/Force Exertion Requirements Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position. Less than 1/3 of Time 1/3 to 2/3 of Time More than 2/3 of Time More than 21 lbs. Up to 20lbs.     Essential Vision Requirements Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more) Color Vision (ability to identify and distinguish colors) Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships) Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
  • 4 Days Ago
Apply this Job
V
Service Manager - Manchester, NH
  • VIP Tires & Service
  • Manchester, NH FULL_TIME
  • TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission...
  • 4 Days Ago
Apply this Job
V
Service Manager - Keene, NH
  • VIP Tires & Service
  • Keene, NH FULL_TIME
  • TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission...
  • 4 Days Ago
Apply this Job
V
Service Manager - Bedford, NH
  • VIP Tires & Service
  • Bedford, NH FULL_TIME
  • TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission...
  • 4 Days Ago
Apply this Job
V
Assistant Service Manager - Keene, NH
  • VIP Tires & Service
  • Keene, NH FULL_TIME
  • GENERAL SUMMARY: The Assistant Manager lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all custom...
  • 12 Days Ago
Apply this Job
V
Assistant Service Manager - Derry, NH
  • VIP Tires & Service
  • Derry, NH FULL_TIME
  • GENERAL SUMMARY: The Assistant Manager lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all custom...
  • 4 Days Ago
Apply this Job
View All Network Service Manager Jobs
Salary Company Skills How To Become Job Openings
Filters

Clear All
Filter Jobs By Location
  • Filter Jobs by companies
  • More
Salary Company Skills How To Become Job Openings

0 Network Service Manager jobs found in Manchester, NH area

About Manchester, New Hampshire

Manchester is a city in the southern part of the U.S. state of New Hampshire. It is the most populous city in northern New England, an area comprising the states of Maine, New Hampshire, and Vermont. As of the 2010 census the city had a population of 109,565, up slightly to 111,196 in a 2017 estimate. The combined Manchester-Nashua Metropolitan Area had a 2010 population of 400,721. Manchester is, along with Nashua, one of two seats of Hillsborough County, the state's most populous. Manchester lies near the northern end of the Northeast megalopolis and straddles the banks of the Merrimack Rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Manager jobs
$114,223 to $155,704
Manchester, New Hampshire area prices
were up 1.4% from a year ago
View detail

What does a Network Service Manager do?

Network Service Manager in York, PA
With Azure Network Watcher, you can now access a plethora of logging and diagnostic capabilities that empower you with insights to understand your network performance and health.
February 21, 2020
Network Service Manager in San Bernardino, CA
To find out which service is causing the problem you need to.
January 23, 2020
Network Service Manager in Santa Ana, CA
Build a deeper understanding of your network traffic pattern using Network Security Group flow logs.
January 03, 2020