Network Service Manager jobs in New Suffolk, NY

We have an exciting opportunity to join Smithwest Service Center in Saint James, NY as a full-time Service Manager. This position offers a competitive base pay plus incentives, providing you the chance to showcase your leadership skills and automotive knowledge.

You will be offered great benefits:

• Medical, vision, dental, and life insurance after 30 days of employment
• Paid time off (PTO)
• Paid vacation
• A 401(k) safe harbor retirement plan after 90 days
• Pension program after 30 days of employment

Join us in fostering a culture of excellence and teamwork while driving the success of our auto repair center!

YOUR DAY-TO-DAY

As a Service Manager, you're at the helm of overseeing service departments and controlling costs while simultaneously fostering client relationships to build a loyal clientele base. Your role involves maintaining positive employee relations, setting and achieving sales and profit targets, and meticulously recording service activities. You spend time preparing auto repair orders, making recommendations, and developing estimates for our clients.

You're instrumental in planning, training, and guiding service technicians and advisors, ensuring top-notch performance to drive customer satisfaction and revenue growth. From greeting customers and confirming appointments to explaining complex information in an easy-to-understand manner, your upbeat demeanor and hands-on approach ensure seamless service experiences for all!

Here's what we need from you:

• 3 years of experience in dealership or independent store management
• 3 years of experience as a mechanic (must be able to fix cars if needed)
• 2 years of experience as a service advisor
• Strong leadership, communication, and organizational skills
• Professional appearance
• Ability to create and maintain excellent customer relations
• Strong desire for above-average CSI
• Accuracy and attention to detail
• Ability to train and manage all service staff
• Strong computer and internet skills, including experience/skills with a CRM system
• Ability to pass a license/motor vehicle record check

WHY CHOOSE US?

Founded in 1968, Smithwest Service Center has always focused on building strong customer relationships. Our commitment to quality workmanship, fair prices, and friendly service has made us the go-to auto repair choice for generations of Long Island residents.

How has Smithwest Service Center managed to stay open for so many years? The secret isn't much of a secret at all: it's because we have the best team of technicians and support staff around! We hire talented, hardworking people who pull together as a tight-knit team, and we couldn't succeed without them. To show our appreciation, we offer our employees fantastic benefits, steady work, and a safe and supportive environment!

So, what do you think? If you can perform this job as described above, we would be happy for you to join our team as a Service Manager!