Network Service Manager jobs in Phoenix, AZ

The Supervisor IT Transmission Network Modelingleads team that analyzes research, develops, maintains and implements improvements to systems such as energy management system (EMS), supervisory control and data acquisition (SCADA) system, and other electric control center automation systems. Provide leadership and work direction in managing the end-to-end master data processes and flows and supports design of systems and tools to organize, store, retrieve, and analyze data. Maintain and report on metrics, including Continuous Improvement initiatives. Implement training programs for new hires. Develops and maintain department knowledge base

• A Bachelor's degree in Computer Science, Information Technology, Electrical Engineer or related field and 5 years' prior relevant experience or equivalent combination of education and directly related experience plus.
• 1 year prior leadership experience highly preferred.
• Advanced knowledge of job area typically obtained through advanced education combined with experience.

Preferred Special Skills, Knowledge, or Qualifications

• Considerable knowledge of electric power production business.
• Working knowledge of Supervisory Control and Data Acquisition (SCADA) Energy Management System (EMS).
• Working knowledge of state estimator, real time contingency analysis programs; or equivalent combination of education, training and experience are encouraged to apply.
• Familiarity with Regulatory agencies including Federal Energy Regulatory Commission (FERC) and North America Electric Reliability Corporation (NERC).
• Skilled in management of employees and contracted staff, with ability to effectively direct and manage the work of others and ensure the efficient coordination of project work

1) Leads the day-to-day activities of a team in the maintenance of the SCADA, State Estimator, Real Time Contingency Analysis (RTCA).

2) Leads the team in the resolution of technical issues by identifying, recommending, and implementing appropriate solutions.

3) Manages work group costs within approved budget. Continually works to improve department work processes.

4) Assigns, directs, facilitates, reviews, and approves unit work activities to ensure effectiveness and productivity of the work unit. Maintains knowledge and understanding of business processes. Leads work activities to meet client expectations.

5) Develops and retains a highly skilled technical team by implementing performance management program and ensuring staff has the technical and business skills to support the objectives of the organization. Develops team and guides their efforts to continually improve the delivery of system solutions. Provides feedback, coaching and training and development opportunities to create a high performing team

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.