Network Service Manager jobs in Stockton, CA

Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Network Manager
  • Farmers & Merchants Bank of Central California
  • Lodi, CA FULL_TIME
  • Job Posting – Network Manager

    Department: Information Services

    Employment Status: Full Time - Exempt - Benefited

    Location: Lodi (1)

    Supervises Others: Yes

    Work Schedule: M – F (Regular business hours. Ongoing on-call production support role - Must be able to work nights, weekends, and/or holidays when needed)

    Salary: $125,000 - $135,000 per year - (commensurate with experience and qualifications)

    F&M Bank’s Network Manager is a key leader for the Bank. The Manager is responsible for the direction of all Network Operations Center (NOC) and IT Help Desk (HD) personnel and ensures team members provide timely, high quality, accurate, and efficient service to F&M Bank branches, departments, and customers. Primary duties:

    • Provide supervision and coaching to NOC and HD staff and help ensure the ongoing delivery of excellent service to all business areas within the Bank
    • Architect, configure, and oversee the daily performance and availability of the Bank’s network and workstation infrastructure. Provide analysis and appropriate recommendations to meet future needs.
    • Recommend, coordinate implementation of, and ensure the daily management and monitoring of security systems including: firewalls, access controls lists, systems permissions, Domain security policies, endpoint protection, security information event management systems, and secure communication channels
    • Ensure availability and performance of the Bank’s VoIP system including: call center software, conferencing software, voicemail, and call management systems
    • Manage the vendor(s) that provide the Bank’s data/communication lines and act as the primary point of contact for network and workstation infrastructure-related vendors and service providers
    • Coordinate with the CIO during vendor contract negotiations, prepare equipment and services purchase requests, and provide ongoing monitoring to ensure vendor service levels are met
    • Lead the delivery of network and workstation-related initiatives and projects by coordinating resources, reviewing objectives and priorities, and ensuring formal project management methods are employed
    • Assist the CIO with audits, regulatory exams, annual budgets, and capital expenditures
    • Oversee the development and maintenance of all NOC and HD documentation
    • Ensure ongoing compliance of team members to Bank policies and controls including SOX and GLBA
    • Keep current on industry and technology related advancements and/or threats relevant to the Bank
    • Work closely with the Bank’s Information Security Officer on Information Services security related items
    • Create/obtain, review, and approve periodic reports relating to systems access, vulnerability management, systems availability, performance monitoring, network traffic use and utilization, and other key areas

    Who are we looking for?

    • ·Enthusiastic self-starter who effectively works under pressure and with minimal supervision
    • Results-oriented, structured professional who sets and achieves goals and objectives within deadlines
    • Strong team player who enjoys managing and helping other team members
    • Effective problem-solver who carefully analyzes issues, determines root causes, and implements solutions
    • Process-oriented leader with a passion for continuous improvement and operational excellence
    • Key contributor with meticulous attention to detail along with the ability to understand the big picture

    Skills and experience:

    • Bachelor’s Degree in Computer Science, Management Information Systems, Information Security or a related field from an accredited university preferred
    • Strong knowledge and fundamentals of Windows Servers. Microsoft Certified Solutions Expert (MCSE): Cloud Platform and Infrastructure preferred
    • Sound understanding of networking fundamentals including Cisco technologies and networking systems. Cisco Certified Internetwork Expert (CCIE) preferred
    • Good understanding of IT Service Management framework and principles. Information Technology Infrastructure Library (ITIL) certification preferred
    • Excellent understanding of Network Technology and Security fundamentals
    • 5 years’ experience administering Windows servers and/or Cisco networking systems preferred
    • 2 years’ experience in a supervisory role managing and developing at least two direct reports
    • 3 years’ experience in network operations at a financial institution preferred
    • Successful completion of a credit history check

    F&M Bank We are an equal opportunity employer - This organization participates in E-Verify - Esta Organización Participa en E-Verify

    Job Type: Full-time

    Pay: $125,000.00 - $135,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Parental leave
    • Professional development assistance
    • Referral program
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • Weekends as needed

    Supplemental pay types:

    • Bonus opportunities

    Education:

    • Bachelor's (Preferred)

    Experience:

    • Supervising: 3 years (Required)
    • Financial Institution: 1 year (Required)
    • Windows Servers and/CISCO Networking Systems: 5 years (Required)

    Work Location: In person

  • 12 Days Ago

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Assistant Manager
  • Stations Service, Inc.
  • Tracy, CA FULL_TIME
  • Position SummaryThe Assistant Manager supports the Store Manager with all tasks related to a site’s operation.Responsibilities and DutiesPerform select duties and responsibilities of the Store Manager...
  • 8 Days Ago

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District Manager (STK)
  • California Water Service Company
  • Stockton, CA FULL_TIME
  • California Water ServiceJob Description:The District Manager is responsible for the general oversight of all field operations and customer service activities in the Stockton district; establishing one...
  • 9 Days Ago

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Automotive Assistant Store Manager
  • Tire Choice Auto Service Centers
  • Tracy, CA FULL_TIME
  • Company Description Monro, Inc. Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades o...
  • 7 Days Ago

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Automotive Store Manager
  • Tire Choice Auto Service Centers
  • Tracy, CA FULL_TIME
  • Company DescriptionMonro, Inc. Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on...
  • 1 Month Ago

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Service Manager
  • PRO-ACCESS SOLUTIONS INC
  • Stockton, CA FULL_TIME
  • We are seeking a Service Manager to join our team! Individual will be responsible for overseeing and managing all service requests from customers. Responsibilities: Accept, dispatch, and monitor incom...
  • 14 Days Ago

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0 Network Service Manager jobs found in Stockton, CA area

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HVAC Service Manager
  • Derek Sawyer Heating & Air Conditioning
  • Modesto, CA
  • Overview: Looking to TRADE Up to a better opportunity? An established home services company and leader in Modesto Ca is ...
  • 3/28/2024 12:00:00 AM

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Service Manager
  • Rollins, Inc.
  • Hayward, CA
  • ** Service Manager** **Job Category****:** Operations Leadership **Requisition Number****:** SERVI023389 Showing 1 locat...
  • 3/27/2024 12:00:00 AM

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Room Service Manager
  • UC San Diego
  • Oakland, CA
  • Room Service Manager - 128428 Click Here to Apply Online Job Description Extended Deadline: Mon 4/1/2024 UC San Diego va...
  • 3/27/2024 12:00:00 AM

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Associate Service Manager
  • Tesla Motors
  • Sacramento, CA
  • The Role Tesla's Associate Service Managers are responsible for driving excellent results in customer service and operat...
  • 3/26/2024 12:00:00 AM

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Automotive Service Manager
  • Bridgestonetire
  • Hayward, CA
  • **Automotive Service Manager** Employee: Regular : Full time Location: Hayward , CA Team: Retail : 2021_35253 Zip Code: ...
  • 3/25/2024 12:00:00 AM

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Automotive Repair Service Manager
  • QualityAuto LLC
  • Fremont, CA
  • Job Description Job Description !!! We pay high %%% Profit Sharing Bonus Each Month. You Work for Yourself !!! At Qualit...
  • 3/25/2024 12:00:00 AM

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Conference Services Manager
  • Kimpton Hotel
  • Sacramento, CA
  • Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. O...
  • 3/24/2024 12:00:00 AM

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Conference Services Manager (non-exempt)
  • Kimpton Hotel
  • Sacramento, CA
  • Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. O...
  • 3/24/2024 12:00:00 AM

Stockton is the county seat of San Joaquin County in the Central Valley of the U.S. state of California. Stockton was founded by Captain Charles Maria Weber in 1849 after he acquired Rancho Campo de los Franceses. The city is named after Robert F. Stockton, and it was the first community in California to have a name not of Spanish or Native American origin. The city is located on the San Joaquin River in the northern San Joaquin Valley and had an estimated population of 320,554 by the California Department of Finance for 2017. Stockton is the 13th largest city in California and the 63rd larges...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Manager jobs
$119,788 to $163,296
Stockton, California area prices
were up 2.5% from a year ago

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