Network Service Manager jobs in Utica, NY

Welcome to Munson's Employment Opportunities.

Munson, located in Utica, NY, is a nationally prominent fine arts center serving diverse audiences through a renowned Museum of Art, the Pratt Munson College of Art and Design, a live performing arts season, and year-round community arts classes. The Institute was founded in 1919 and annually hosts some 600 events where patrons enjoy exhibitions, performances, art classes, and family-oriented activities.

The Museum of Art is one of the nation’s most significant mid-sized art museums, with a top collection of American art. Munson offers more than 100 community art classes and workshops throughout the year, taught by working artists in studios shared by Pratt Munson College of Art and Design.

This Munson program offers students the option of fulfilling their first two years of a BFA in Utica before transitioning to the Pratt Institute in Brooklyn to complete their degree. Live events at Munson include a series of intimate concerts by national acts, a weekly film series, live streaming of the Metropolitan Opera, and the popular summer Arts Festival. Munson is an exceptional convergence of many areas of creative expression that is both a community asset in the Mohawk Valley and an art destination located in the heart of New York with easy travel to Syracuse, Albany, and just a few hours from New York City, Boston, and Montreal.

Munson is committed to community engagement and to diversity, equity, and inclusion. We model the values and culture of the organization to colleagues and the public by being welcoming, inclusive, and respectful and value collaboration across the organization and within the community. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, gender identity or expression, being or having been victim of domestic violence or stalking, disability, familial status, sexual orientation, pregnancy, national origin, ability, age, veteran status, or any other categories covered by law.

Munson is an Equal Opportunity Employer.

We offer an exceptional benefits package, which includes:

• Medical, dental, and vision insurance for the employee, their spouse/domestic partner, and dependents for qualifying positions

• Generous paid time off including PTO and holidays for qualifying positions

• Sick time

• Participation in Munson TIAA retirement plan after one year of service for qualifying positions

• Other benefits include Employment Assistance Program, Museum of Art Membership with reciprocal admission to other Museums, free School of Art classes for you and your family, and complimentary tickets to world-class performances, films, and children's performances

• As a 501(c)3 tax-exempt organization under the IRS Code, Munson is considered a qualifying employer for Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain non-profit and public employers for full-time employees

The final candidate will be required to complete a post-offer, pre-employment criminal history background check.

Munson is seeking qualified candidates for the position of Information Technology and Network Manager. This is a full time, on-site position, located in Utica, NY.

Job Summary
The Information Technology (IT) and Network Manager is responsible for maintaining Munson's institution-wide IT systems infrastructure, workspaces, classrooms, and computer labs. The IT and Network Manager develops standards for networking and computing and is responsible for the planning and implementing business continuity, system, and data security, and disaster recovery efforts.

Essential Job Functions

Administer/Maintain Systems

• Maintains network security and backup systems

• Provides network support across organizational operating systems

• Coordinates equipment installs, upgrades, and configurations of equipment and software

• Oversees security access to all systems and assures security procedures are maintained and met for all systems, networks, and enterprise information, facilitates IT security audits or investigations, and implements corrections

• Develops and maintains relationships with external IT vendors and service providers and administers access to such services

  
  

Information Services

• Oversees and administers the web-based and data services used throughout the organization

• Works with departments for development of web based content management systems, learning management systems, and internal database systems

• Assures compliance with security, distribution, and use of collected and stored data

  
  

Supervisor Responsibilities

• Supervises the team of Technicians, Specialists, Database & Web Content Manager and work study students

• Hires positions within the department, assuring all required training is accomplished in a timely manner and that the team has the necessary equipment and tools to successfully accomplish their tasks

• Organizes, schedules, and assigns projects and tasks across the department.

  
  

Planning and development

• Leads the planning, development, and implementation of the IT infrastructure and computer systems. Develops and implements business continuity to minimize disruption to business operation in the event of emergency situations or data loss.

• Sets standards, develops, and implements policy and procedures pertaining to the use of computer systems, network infrastructure, and shared electronic resources.

  
  

Budgeting

• Analyzes IT infrastructure, systems performance, and end point systems to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs to maintain operations throughout the organization.

• Works with divisions and departments to establish needs vs. desires to minimize costs.

  
  

Organizational Service

• Serve on interdepartmental committees as requested and complete other duties as assigned

  
  

Knowledge, Skills, & Abilities

Required

• Associate’s degree or equivalent certifications

• Minimum of 7 years in a related management role

• Experience with Microsoft Windows Server 2008 and forward

• Experience with Fortinet Firewall, Switches, and Access points

• Excellent communication skills and professional interpersonal skills to interact with Munson staff, faculty, and students

• Strong math, reading, analytical, and deductive/inductive reasoning skills

• Effective organizational and time management skills and ability to prioritize tasks, work independently, and follow through on all assignments with minimal direction

• Strong communication skills for training and assisting users

• Critical thinking, consensus building, and problem-solving skills

Preferred

• Proficiency in multi-platform systems and technology, operating systems, office suite software platform to include, but not limited to, Microsoft and Google Workspace.

• Professional certification(s)

  
  

Compensation

• Salary Range $70,000 to $80,000

To Apply
Send your cover letter, resume, and three professional references to hrjobs@munson.art.

For employment application, call: Human Resources 315-797-0000 ext. 2153.

Mailing Address
Munson
Attention: Human Resources
310 Genesee Street
Utica, NY 13502

Human Resources is located at 1212 State St. (corner of State Street and Kirkland Street). Our hours are Monday through Friday, 9:00 am to 5:00 pm. We can be contacted at 315-797-0000, ext. 2108, 2141, or 2153, by fax at 315-797-7509, or by email hrjobs@munson.art.