Network Service Manager jobs in Washington, DC
Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Network Service Manager jobs
- VCI
-
Manassas, VA
FULL_TIME
-
VCI is a full service voice, data and video company offering voice services, high speed internet Networks, CCTV, Satellite TV for SMB and enterprise customers nationwide in business for 20 years. VCI installs Mitel Phone systems, VOIP, Wired and Wireless Networks,CCTV, Structured cabling and Audio Visual Systems.
We are currently looking for Operations/Service Managers who is well versed in installing and programming switches, routers, access points, CCTV, infrastructure cabling and PBX's (Mitel) and managing team of field engineers & Project Engineer/Manager
Job Responsibility
- Managing field service engineers, Project Engineers/Managers nationwide including contractors.
- Must have sound knowledge of Installation and Programming of PBXs like Mitel/NEC/ Lucent etc
- Well versed in Network Routers, switches, access points as well as infrastructure cabling
- Sound Knowledge Configuration of IP addresses, VLans on all network devices
- Interact with customers on an ongoing basis related to project implementation and execution of the service tickets
- Ability to remotely diagnose and resolve customer issues related to Add/move/changes on Networks as well as Network related issues with help of engineers.
- Plan installations by studying floor plans, programming guides & technical specifications as well as ability to read diagrams.
- Update job Knowledge by participating in educational opportunities, reading manuals and certifications
Key Competencies:
- 10 years Telecom and Cabling experience in a customer facing environment
- 4 years Networking experience with a strong foundation in LAN/WAN routing, switching, and TCP/IP, VoIP.
- Cisco CCNA, or comparable technology certifications are a plus; Mitel Certification a plus!
- Excellent verbal and written communications skills.
- Ability to assume responsibility and ownership for work performed.
- Ability to provide technical support for co-workers, customers, and other vendors
- Proficiency with MS Windows/Office and/or Active Directory/Share point
What we offer
- Base salary Annual Bonus
- Excellent Benefits including Medical and 401 K Retirement plan with contribution
- Training
- Paid Vacation
- Relocation assistance will be provided based on qualifications
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Field service: 10 years (Preferred)
Work Location: In person
- 3 Days Ago
- Virtual Service Operations
-
Lorton, VA
FULL_TIME
- DescriptionAre you looking to take the next steps in your career as a Network Engineer? Let's chat and see if we are a good match!Opportunity:Virtual Service Operations is searching for Network Engine...
- 2 Months Ago
- Network Designs Inc.
-
Alexandria, VA
FULL_TIME
- Job Description:The Service Desk Manager is integral to the operations of the EOIR, ensuring outstanding customer support through effective service desk management. This role requires a person with ad...
- 21 Days Ago
- Advanced Network Consulting Inc
-
Stafford, VA
FULL_TIME
- DescriptionAny combination of education and experience equivalent to a Bachelor's Degree in Computer Science or related field, and 5 to 7 years of experience in networking and system administration. R...
- 23 Days Ago
- Virtual Service Operations
-
Lorton, VA
FULL_TIME
- DescriptionAre you looking to take the next steps in your career as a Network Administrator? Let's chat and see if we are a good match!Opportunity:Virtual Service Operations is searching for Azure Net...
- 23 Days Ago
- Hobart Service
-
Washington, DC
FULL_TIME
- Company Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,70...
- 7 Days Ago
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0 Network Service Manager jobs found in Washington, DC area
- Rollins, Inc.
-
Gaithersburg, MD
- ** Service Manager** **Job Category****:** Operations Leadership **Requisition Number****:** SERVI025563 Showing 1 locat...
- 4/19/2024 12:00:00 AM
- Johnson Controls International
-
Linthicum, MD
- Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
- 4/18/2024 12:00:00 AM
- Optomi
-
Arlington, VA
- Director of IT Services Management *Direct Hire* Hybrid: 3x a week onsite, 5x a week onsite for first several weeks Opto...
- 4/18/2024 12:00:00 AM
- AKA Hotels+Hotel Residences
-
Alexandria, VA
- AKA Hotels+Hotel Residences is on the lookout for a talented Conference Services Manager to join our dynamic team at Hot...
- 4/16/2024 12:00:00 AM
- Aka Hotels+hotel Residences
-
Alexandria, VA
- AKA Hotels+Hotel Residences is on the lookout for a talented Conference Services Manager to join our dynamic team at Hot...
- 4/16/2024 12:00:00 AM
- Optomi
-
Arlington, VA
- Director of IT Services Management Direct Hire Hybrid: 3x a week onsite, 5x a week onsite for first several weeks Optomi...
- 4/16/2024 12:00:00 AM
- Securitas Electronic Security
-
Elkridge, MD
- Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, conn...
- 4/15/2024 12:00:00 AM
- Healthcare Services Group, Inc.
-
LEESBURG, VA
- Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
- 4/15/2024 12:00:00 AM
About Washington, District of Columbia
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