Network Service Representative jobs in Champaign, IL

Network Service Representative identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries, and billing discrepancies. Being a Network Service Representative may be responsible for promoting products or services. May require a bachelor's degree. Additionally, Network Service Representative typically reports to a supervisor or manager. To be a Network Service Representative typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Senior Software Engineer - Network as a Service
  • Cloudflare, Inc.
  • Champaign, IL FULL_TIME
  • About Us

    At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world's largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

    We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

    About the team

    Cloudflare is redefining the way networks are run at scale. Our Network Services product suite puts the connectivity, scale, and performance of Cloudflare's global network in front of customers' network infrastructure and private networks, providing a single pane of glass for network connectivity, visibility, and operating network functions like DoS mitigation, Next-Gen Firewall, IDS/IPS, WAN optimization, and more. We are a team of engineers and product managers who obsess over quickly building products that solve real customer problems using innovative technologies and techniques which leverage Cloudflare's unique architecture and global network footprint.

    About the role

    We are hiring engineers of all experience levels across many of our teams. Some of the things our teams work on include:

    • A Linux kernel-based networking dataplane which ingests and forwards traffic from some of the largest networks in the world
    • A userspace networking service which acts as a hub between our Network Services and Zero Trust systems, enabling every customer to access every product
    • Network software running on a hardware appliance that provides zero touch connectivity to the Cloudflare network and SD-WAN functions
    • Next-generation firewall functions implemented across Linux netfilter, eBPF, and userspace packet processing
    • Flow and log collection, correlation, and analytics systems to provide customers with unparalleled visibility into their own networks
    • Control plane systems which allow customers to simply express complex network configurations

    As a Software Engineer on our team, you will work across a wide range of technologies and systems to deliver new features, improve performance, and increase the scalability of our Network Services products. You'll build, deploy, and operate your team's systems on top of one of the largest edge networks in the world. You'll partner with some of the best engineers and product managers to solve big problems that have a meaningful impact in the lives of our customers and users.

    We're looking for curious, empathetic engineers who are excited to join us in changing the way networking is done!

    Examples of desirable skills, knowledge, and experience

    • Experience building and shipping large-scale, reliable, highly distributed systems
    • Systems-level programming experience, especially in Rust and/or Go
    • Expertise in L2, L3, and/or L4 networking protocols
    • Experience building on top of Linux kernel networking primitives - netfilter, nftables, eBPF, tc, network namespaces, etc
    • Experience designing and integrating RESTful APIs and backend systems
    • Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis
    • Excellent debugging and optimization skills
    • Attention to detail and ability to solve complex customer problems
    • Own solutions end-to-end and driving the design, development, and deployment process
    • Able to work across teams and level common, sustainable solutions
    • Creative, open-minded, collaborative problem solver
    • Focus on clarity in written and verbal communication

    Compensation

    Compensation may be adjusted depending on work location. There are multiple levels open on the team, both mid & senior level.

    Senior Level (4)

    • For Bay Area-based hires: Estimated annual salary of $196,000 - $240,000
    • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $187,000 - $229,000.
    • For Colorado-based hires: Estimated annual salary of $168,000 - $206,000.

    Mid Level (3)

    • For Bay Area-based hires: Estimated annual salary of $162,000 - $198,000
    • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $154,000 - $188,000
    • For Colorado-based hires: Estimated annual salary of $137,000 - $167,000

    Equity

    This role is eligible to participate in Cloudflare's equity plan.

    Benefits

    Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

    Health & Welfare Benefits

    • Medical/Rx Insurance
    • Dental Insurance
    • Vision Insurance
    • Flexible Spending Accounts
    • Commuter Spending Accounts
    • Fertility & Family Forming Benefits
    • On-demand mental health support and Employee Assistance Program
    • Global Travel Medical Insurance

    Financial Benefits

    • Short and Long Term Disability Insurance
    • Life & Accident Insurance
    • 401(k) Retirement Savings Plan
    • Employee Stock Participation Plan

    Time Off

    • Flexible paid time off covering vacation and sick leave
    • Leave programs, including parental, pregnancy health, medical, and bereavement leave

    What Makes Cloudflare Special?

    We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

    : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

    : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

    : Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

    : We released to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our and ensure that no user data is sold to advertisers or used to target consumers.

    Sound like something you'd like to be a part of? We'd love to hear from you!

    This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

    Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

    Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

     

  • 8 Days Ago

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Human Resource Representative
  • State Universities Civil Service System
  • Urbana, IL FULL_TIME
  • Human Resource Representative - Classification Specialist Position OverviewThe State Universities Civil Service System (Civil Service) has an opening for a full-time entry-level generalist to work as ...
  • 1 Day Ago

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Customer Service Representative
  • RC Management
  • Danville, IL FULL_TIME
  • RC Management is seeking a fun, energetic person to join our customer service team. We are an established property management company with openings for customer service/tenant relations staff. Your ma...
  • 17 Days Ago

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Customer Service Representative
  • Rural King Supply
  • Mattoon, IL FULL_TIME
  • About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, an...
  • 18 Days Ago

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Customer Service Representative, Evenings
  • Circle K
  • Urbana, IL FULL_TIME
  • Store 4701234: 1601 W Springfield Ave, Champaign, Illinois 61821Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Repres...
  • 19 Days Ago

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Customer service representative
  • DCC Propane, LLC
  • Arthur, IL FULL_TIME
  • The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and...
  • 20 Days Ago

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0 Network Service Representative jobs found in Champaign, IL area

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Patient Services Representative-Addiction Recovery
  • CARLE
  • Urbana, IL
  • The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic p...
  • 4/23/2024 12:00:00 AM

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Customer Service Rep
  • Carle
  • Urbana, IL
  • Customer Service Rep + Department: Patient Financial Services + Entity: Champaign-Urbana Service Area + Job Category: Cl...
  • 4/23/2024 12:00:00 AM

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Patient Services Representative - SWC Derm
  • CARLE
  • Urbana, IL
  • The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic p...
  • 4/22/2024 12:00:00 AM

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Patient Services Representative - Sleep Clinic
  • CARLE
  • Urbana, IL
  • The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic p...
  • 4/21/2024 12:00:00 AM

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Patient Services Representative - SWC Allergy
  • CARLE
  • Urbana, IL
  • The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic p...
  • 4/21/2024 12:00:00 AM

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Patient Services Representative -ObGyn Clinic
  • CARLE
  • Urbana, IL
  • The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic p...
  • 4/21/2024 12:00:00 AM

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Patient Services Representative - Eye
  • CARLE
  • Urbana, IL
  • The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic p...
  • 4/20/2024 12:00:00 AM

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Patient Services Representative- Rantoul
  • CARLE
  • Rantoul, IL
  • The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic p...
  • 4/20/2024 12:00:00 AM

Champaign (English: /ˌʃæmˈpeɪn/) is a city in Champaign County, Illinois, United States. The city is 135 miles (217 km) south of Chicago, 124 miles (200 km) west of Indianapolis, Indiana, and 178 mi (286 km) northeast of St. Louis, Missouri. The United States Census Bureau estimates the city was home to 87,432 people as of July 1, 2017. Champaign is the tenth-most populous city in Illinois, and the state's fourth-most populous city outside the Chicago metropolitan area. It is included in the Champaign–Urbana metropolitan area. Champaign is notable for sharing the campus of the University of Il...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Representative jobs
$31,407 to $38,903
Champaign, Illinois area prices
were up 1.3% from a year ago

Network Service Representative in Salisbury, NC
The Customer Service department is monitored by an in-house IT system and is assessed periodically by customer satisfaction questionnaires issued to our clients.
December 07, 2019
Network Service Representative in Chillicothe, OH
The Bomi Group also offers its clients a dedicated team of Customer Service representatives.
December 17, 2019