Night Auditor jobs in Akron, OH

Job Overview
The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position is responsible for managing front desk activities, performing nightly audits, and maintaining guest relations. The ideal candidate will possess strong hospitality skills and a keen attention to detail, ensuring that all financial transactions are accurate and that guests have a pleasant experience.

Duties

• Conduct nightly audits of financial transactions to ensure accuracy and compliance with company policies.
• Manage front desk operations, including check-ins, check-outs, and guest inquiries.
• Provide exceptional customer service by addressing guest needs and resolving any issues that arise during the night shift.
• Maintain accurate records of all transactions and prepare reports for management review.
• Ensure the safety and security of the hotel premises during overnight hours.
• Handle phone calls efficiently using appropriate phone etiquette and hospitality management practices.
• Assist with administrative tasks as needed, including data entry and filing.

Skills

• Strong background in hospitality, with experience in hotel or resort environments preferred.
• Excellent phone etiquette and communication skills to effectively interact with guests and team members.
• Familiarity with night audit procedures and front desk operations is highly desirable.
• Bilingual abilities are a plus, enhancing communication with diverse guests.
• Proficient in using phone systems and other office equipment related to guest services.
• Ability to maintain professionalism in high-pressure situations while providing outstanding guest relations.

This position requires a dedicated individual who is committed to delivering exceptional service while ensuring the operational integrity of the hotel during nighttime hours.

Job Type: Part-time

Pay: $13.69 - $15.00 per hour

Schedule:

• Holidays
• Night shift
• Overnight shift

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Stow, OH 44224 (Required)

Work Location: In person