Nurse Navigator - RN jobs in Georgiana, AL

• Opportunities to work from home
• Competitive wages with opportunities to earn annual merit increases
• Paid development hours to use for professional and community development!
• Generous paid time off, 8 company holidays, and 2 personal days per year
• $1,000 Colleague Referral Program
• Enterprise Recognition Program rewarding colleagues for their extraordinary work
• Exclusive discounts on travel, activities, and merchandise via work discount program
• Colleague Assistance Program that provides free counseling and financial services
• Tuition Reimbursement Program including certifications
• Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions
• Medical, dental, and vision insurance
• Pre-Tax FSA and HSA health savings accounts
• 401(k) matching
• Company paid life insurance
• Company paid short term and long-term disability
• Referral program
• Healthcare concierge
• The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters.

• • Management of work-related injuries, which includes assessment, planning, coordination, implementation, and evaluation of injured worker
  • Initial review of a referral includes conducting a customer call that provides an overview of injured worker needs, the plan of care, and steps being taken to mitigate injured worker health care needs.
  • Determines injured worker needs by completing interviews; reviewing documentation, collaborating, determining need for area of evaluations; reviewing evaluations, treatment objectives, and plans.
  • Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escorts
  • Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support. Reviews records by reading discipline notes; internal documentation, medical records and logging events and progress.

• • Accomplishes injured workers care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; monitoring provider performance
  • Communicates clients' progress by conducting meetings and evaluations; disseminating results and obstacles to therapeutic team, customer, and injured worker; identifying treatment influences.
  • Collaborates with appropriate One Call department(s) of referrals requiring their expertise.
  • Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.
  • Prepares injured worker discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and educating family members; providing resources.

• • Improves treatment results by studying, evaluating, and re-designing processes; implementing changes;
  • Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics;
  • Monitors referral expenses; implementing cost-saving actions.

• • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Assists in training new associates as requested by Nursing Department Training Leader.
  • Performs special projects as assigned and prioritized by management.
  • Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.

• • R.N., L.P.N., or M.A. with a minimum of two (2) years of experience or the equivalent combination of One Call processes and education

• • Knowledge of the company's products, services and business operations to enable resolution of customer inquiries.
  • Excellent customer service skills that build high levels of customer satisfaction.
  • Excellent communication skills- written, verbal and interpersonal.
  • Computer navigation and operation skills.
  • Demonstrates effective people skills and sensitivities when dealing with others.
  • Ability to work both independently and in a team environment.
  • Excellent organization and timeline adherence skills.
  • Ability to analyze information.
  • Ability to make decisions based on injured worker medical need and customer request.
  • Excellent research skills.
  • Ability to resolve conflict.

• • For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.
  • For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.
  • The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height).
  • Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus
  • The work environment utilizes florescent lighting; noise level is moderate.
  • The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.
  • Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.
  • Please be advised this job description is subject to change at any time.

About the Company:
One Call