Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Granite State Pain Associates in Concord, NH is seeking a Registered Nurse to join our team for triage support. This position is full-time, Monday - Friday with weekends and Holidays off. The candidate will be responsible for answering triage calls, assisting with medication refill requests and prior authorizations, coordinating care with other healthcare professionals and performing Nurse visits as needed. The candidate may also be asked to perform other job-related tasks within the scope of practice for an RN or be asked to assist with in office procedures. The ideal candidate will have 2 years of experience in a clinical setting, preferably in Pain Management, Orthopedics, and/or Primary Care, a current BLS certification and experience with Athena.