Nurse Supervisor - Phone Triage jobs in West Virginia

Job Summary:
The office of Dr. Barton, Dr. Heavner and Jin O, PA-C is seeking a qualified phone nurse to assist with daily patient calls. Your responsibilities will include triaging patient phone calls and helping provide one call resolution for our patients. Other duties may include helping with patient intake and rooming when needed.

Duties:
- Provide dedicated phone nursing to ensure our patient needs are met with one phone call
- Provide information on referrals, appointment times, authorizations and other things needed from the patient
- Ensure all patient messages are completed daily
- Ensure compliance with all healthcare regulations and protocols

Skills:
- Strong nursing background with experience in Primary Care
- Compassionate demeanor and proper phone behavior
- Willingness to help room patients when necessary
- Effective communication skills to collaborate with healthcare professionals and provide clear instructions to patients
- Ability to prioritize tasks and work efficiently in a fast-paced environment

Qualifications:
- Valid nursing license in WV (LPN Or RN)
- Proven experience as a Nurse or similar role
- Strong attention to detail and excellent organizational skills

Job Types: Full-time, Part-time

Pay: $17.00 - $24.00 per hour

Expected hours: 32 – 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Physical setting:

• Acute care
• Clinic

Standard shift:

• Day shift

Weekly schedule:

• Monday to Friday

Work Location: In person