SUMMARY/OBJECTIVE:

The Director of Nursing will report to the Senior Director to provide strategic vision and operational oversight of all nursing services. The Director will ensure strict compliance and provision of safe and high-quality care that is representative of Citizen Advocates’ mission. The Director serves professionally as a liaison and servant leader for all nursing teams within Citizen Advocates’ while maintaining poise and composure in complex situations. The Director will demonstrate effective collaboration with internal and external stakeholders, communicating appropriately and effectively. The Director oversees all nursing activities, ensuring policies and procedures are in place to provide quality care. The Director drives the development and execution of short-and long-term strategic plans through continuous collaboration with senior leadership. The Director will have oversight of current and future nursing services that further the competitive position of the organization while ensuring strict compliance with OPWDD, OMH and OASAS policy and procedure.

Competencies

• Experience providing effective leadership to the workforce.
• Ability to refine, reorganize or redirect workflow in a timely manner to optimize resources
• Ability to adapt quickly in a fast-paced environment
• Strong customer service orientation and the ability to effectively address concerns and resource problems in a timely, win-win manner
• Strong human resource management skills
• Proficiency in computer software applications
• Excellent verbal/written communication and presentation skills
• Strong analytical and problem-solving skills. High attention to detail, accuracy, and follow through
• Ability to establish and maintain positive relationships with staff, families, people supported, and referring offices
• Displays courtesy and helpfulness when interacting with all internal and external customers
• Ability to promote a team atmosphere of trust and professionalism
• Ability to show strong personal initiative and take ownership over work results
• Understands the business and responds to all related issues, concerns, and problems
• Ability to go above and beyond to achieve goals and flexibility to adjust to multiple demands and shifting priorities
• Ability to master and enforce program regulations, including OPWDD, OMH and OASAS

Position Type/Expected Hours of Work
This is a full-time position.
Workweek schedule: Will vary from week to week.
Hours of work: Varies with flexibility.

Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur.



Travel

Trainings may require travel.

Required Education and Experience
1. Registered Nurse degree with a valid New York State RN license

2. Continuing professional education required

3. Minimum of 5 years' experience in specialized field preferred

4. Bachelor's degree required, Masters preferred

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.