Office Operations Manager jobs in Watertown, SD

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Office - Administrative Operations Manager
  • SSA Group
  • Sioux Falls, SD FULL_TIME
  • Administrative Operations Manager

    Who are we:
    SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
    SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.
    Position Title: Administrative Operations Manager

    Position Summary: The Administrative Operations Manager leads the onsite cash and people administrate operations, including daily cash and sales reconciliation, invoice management, and onboarding new employees. Additionally, this position will supervise daily ticketing operations, driving growth and ensuring compliance while demonstrating strong leadership, problem-solving, and decision-making skills. This role demands flexibility, strong interpersonal skills, and a commitment to excellence.
    Reports to: General Manager and Assistant General Manager (where applicable)
    Responsibilities
    • Ensure team alignment with operational goals: hire, integrate, supervise, evaluate, develop, coach, document, and manage exits.
    • Resolve vendor issues promptly: reconcile invoices, handle discrepancies, and arrange emergency shipments.
    • Oversee new employee orientation within HQ and client guidelines.
    • Communicate effectively with internal and external stakeholders.
    • Motivate staff and foster team cohesion.
    • Develop cash training programs as needed.
    • Stay updated on relevant laws and regulations and communicate updates to the management team.
    • Maintain a clean, safe, and organized work environment.
    • Uphold company policies and procedures.
    • Supervises the daily operations of all aspects of ticketing operations and guest experiences applicable to SSA oversight.
    • Drives ticket packages and membership growth through daily goals of staff.
    • Trains Guest Service Associates on facility information, showtimes, packages, POS, ticketing and membership.
    • Performs daily inspections of all aspects of the ticketing operations to ensure compliance with established service and performance levels. Ensures any areas of issue or opportunity are communicated directly to Operations Manager.
    • Monitors cash handling procedures and ensure compliance with established protocols and reporting.
    • Works to trouble-shoot POS system issues as they arise.
    • Motivates all staff to perform their duties to the best of their abilities and promote an overall best guest experience.
    • Handle guest issues, inquiries and complaints; perform service recovery as needed.
    • Remains knowledgeable of and manages in accordance with all applicable local, state and federal laws.
    • Perform other tasks deemed necessary.
    • Maintain a clean, safe and organized work environment.
    • Uphold and demonstrate a complete understanding of company policies and procedures.
    Job Requirements
    • Strong interpersonal and communication skills, including the ability to articulate to our partner, General Manager and HQ personnel.
    • Developed leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
    • Exceptional problem solving/decision making skills that are combined with the ability to be organized.
    • Demonstrates financial management, merchandising, analytical, planning and leadership skills.
    • Demonstrates the ability to remain flexible in a fast-paced environment.
    • Computer and/or inventory system knowledge.
    • Physical ability to stand and walk for extended periods and to move and handle boxes (35lbx – 50lbs or more) as necessary to operation, which entails lifting and perform all functions as set forth above.
    • Ability to work varied hours/days, including nights, weekends and holidays, as needed.
    • Driving company vehicle and/or golf cart within the scope of employment requires a valid driver’s license and is subject to a DMV check.
    • Physical ability to stand for extended periods and to move and handle boxes (up to 35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
    • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

    Previous Experience
    • Five years cash handling experience.
    • Three to Five years administrative management and/or cash room experience.
    • ServSafe or Food Handling Certified a plus.
    • All education backgrounds accepted, must be 18 years old or older.
    This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The people department reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. Emergencies, changes in personnel, workload, rush jobs or technological developments)
    SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

    Compensation and Benefits
    • Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education
    • Paid Time Off
    • Medical | Dental | Vision
    • 401 (K) Plan Match
    • Supplemental Insurance
    • Training and Career Development
    • Tuition Discount through Partnership College
    • Parental Leave
    • Meal Plan & Employee Discounts
    • $50 monthly cell phone stipend
    All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
    San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
  • 1 Month Ago

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Assistant Manager at Office Depot/Max
  • Office Depot
  • Sioux Falls, SD FULL_TIME
  • Company DescriptionFormed by the merger of Office Depot and OfficeMax, Office Depot, Inc. is a leading global provider of products, services, and solutions for every workplace – whether your workplace...
  • 1 Month Ago

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Restaurant General Manager
  • Southwest Operations
  • Marshall, MN FULL_TIME
  • You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners...
  • 8 Days Ago

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Assistant General Manager
  • Southwest Operations
  • Marshall, MN FULL_TIME
  • You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners...
  • 8 Days Ago

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Financial Operations Specialist
  • Innovative Office Solutions LLC
  • Sioux Falls, SD FULL_TIME
  • Job Title: Financial Operations Specialist Department: Accounting Status: Full Time / Exempt Reports To: Treasury & Risk Management Supervisor Innovative Office Solutions is looking for an energetic i...
  • 13 Days Ago

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Retail General Manager Sioux Falls, SD
  • Office Depot
  • Sioux Falls, SD FULL_TIME
  • Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location.; The General Manager has ownership and is responsible for achieving resul...
  • 15 Days Ago

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0 Office Operations Manager jobs found in Watertown, SD area

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Welder
  • ATW
  • Watertown, SD
  • Job Description Job Description Summary: The position of a Welder is of great significance to our organization. This pos...
  • 4/24/2024 12:00:00 AM

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Surface Warfare Officer
  • US Navy
  • Watertown, SD
  • About America's Navy has the most modern, advanced fleet of ships in the entire world. Surface Warfare Officers (SWOs) a...
  • 4/23/2024 12:00:00 AM

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Manufacturing Engineer
  • Terex
  • Watertown, SD
  • Reporting to: Manufacturing Engineer LeadPosition Description:This position requires the interpretation and conversion o...
  • 4/23/2024 12:00:00 AM

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Transportation Security Officer
  • Department Of Homeland Security
  • Watertown, SD
  • Summary Transportation Security Officers are responsible for providing security and protection of travelers across all t...
  • 4/22/2024 12:00:00 AM

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Lead Transportation Security Officer
  • Department Of Homeland Security
  • Watertown, SD
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM

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Automation and Controls Specialist/Engineer - Transportation
  • CDM Smith
  • Watertown, SD
  • 35713BR Requisition ID: 35713BR Business Unit: TSU Job Description: CDM Smith is seeking a Senior Automation Specialist ...
  • 4/22/2024 12:00:00 AM

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General Manager/CEO
  • Lake Region Electric Association, Inc.
  • Webster, SD
  • The Board of Directors for Lake Region Electric Association, Inc. (Lake Region Electric) invites applications for the po...
  • 4/21/2024 12:00:00 AM

Watertown is a city in and the county seat of Codington County, South Dakota, United States. The population was 21,482 at the 2010 census. It is the fifth largest city in South Dakota. It is also the principal city of the Watertown Micropolitan Statistical Area, which includes all of Codington and Hamlin counties. Watertown is home to the Redlin Art Center which houses many of the original art works produced by Terry Redlin, one of America's most popular wildlife artists. Watertown also is home to the Bramble Park Zoo and the Watertown Regional Library. The Watertown Public Opinion is a six-da...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Office Operations Manager jobs
$56,383 to $66,566
Watertown, South Dakota area prices
were up 0.8% from a year ago

Office Operations Manager
Prepares short- and long-range budget plans, prepares/reconciles expense reports for the department, reviews budgetary information, maintains responsibility for budget expenditures, and ensures the approval of financial transactions within established guidelines.
June 19, 2021
Manage, coordinate and monitor the day to day activities of the Office Operations Specialist and Office Operations Assistant ensuring all responsibilities are performed according to the policies and procedures set forth within the department.
July 22, 2021
Act as liaison with the outside Food Service Management Company and prepares all necessary documents required by the Department of Education related to Food Service and Free and Reduced in accordance with the National School Lunch Program (NSLP).
July 23, 2021
Leads the project team and team members to effectively coordinate the activities of the project including scheduling meetings, producing meeting status reports, updating project status reports, and performs follow up for current task status.
August 15, 2021
Provide valuation and validation via business case support for teams to value ideas, options and investments (validation of results realized, methodology used, and long term sustainability of improvements).
August 28, 2021
Demonstrates a clear, high-level knowledge, practice, and application of ICH/GCP guidelines, FDA regulations, HHS regulations, HIPPA Regulations and Confidentiality Policy, and IRB policies related to human subject protection and clinical research in general to ensure satisfactory compliance.
September 03, 2021
Performs regular audits on departmental research projects, databases and research protocols to ensure data quality is complete and accurate.
September 08, 2021
Supports various departments heads in tracking their budgets, making sure that the receipts and submitted on time and the vendor information is up to date.
September 14, 2021
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
November 13, 2021
Develop systems and procedures that are effective and efficient in preventing, detecting, identifying and correcting noncompliance with applicable regulations, laws and standards throughout all field operations.
November 14, 2021