Job Title

Job Description Summary

Job Description

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Scan documents into electronic format using established naming conventions.
• Create, organize, and navigate through excel spreadsheets containing an abundance of data.
• Create, edit an update files in file tracking software (File Trail).
• Prepare records for off-site warehouse storage following MMC procedures and utilizing Iron Mountain connect system.
• Utilize records management software to initiate locate client requested file(s) searches.
• Retrieve client requested files in a timely manner.
• Manage sensitive and/or confidential documents and information consistent with client policies.
• Escalate to manager or client when deadlines are not achievable.
• Ensure the correct process is followed when files need to be sent off site or being stored electronically that is consistent with client policy
• Understand clients records retention policies.
• Correct and modify inaccurate file and box index information.
• Respond to Legal Hold requests.

• All duties as assigned.
• Must assist in providing services in all service lines in addition to primary role.

#INDCWS

JOB REQUIREMENTS & QUALIFICATIONS:

• High school diploma or equivalent (GED)
• Minimum of 2 year records management experience with experience working in a records management software
• Ability to work in a fast-paced team environment
• Attention to detail with emphasis on accuracy and quality
• Ability to prioritize work to balance multiple projects and deadlines
• Excellent verbal and written communication skills
• Exceptional customer service skills
• Strong Computer Skills required
• Must be able to lift up to 50 lbs. on a regular basis
• Must be able to work standing up for long periods of time when required
• Knowledge and basic experience operating reproduction equipment, to scan files to electronic format
• Experience solving basic technical problems
• Strong Excel knowledge required

DESIRED SKILLS:

• Ability to multi-task
• Good interpersonal skills
• Excellent customer service skills             
• Excellent organizational skills  
• Ability to work with minimal supervision                 
• Outstanding punctuality/attendance record

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.